Originally Posted by reno96teg
if you buy parts individually from dell, yes, they will be overpriced in many instances. i looked up a memory upgrade for my laptop, ridiculous. to ebay i went.
also, yes, customer service has gone to shit. they are aware of this, and last i heard they're trying to pull it back to the states.
They were told the CS issue was going to be a mistake before they did it...trying to repair in hindsight is not going to win them back any support for a long time
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