and he's still vague about the whole damn thing.. "i sent it, i guess it got lost"

that's not good enough! if you bought something and sent it out, PROVE IT. receipts would be a nice start.

however, it is still up to you to resolve it. if you fucked up, didn't get tracking on it, and it really got lost, TOO BAD. you didn't follow the rules, so - to repeat myself - YOU fucked up...

FIX IT.

until then, i think anyone considering his services needs to be told of the current situation.