hey guys, i just called them. this is what i found out:
-if you paid for repairs, as i did when i bought the car to get it smogged i had to buy a new cat which was $600+, send them a bill of what was done and prof of method of payment.
-you can fax or mail it to them fax#(909)664-9009
-downside it will take 4-6 weeks for processing.
hope this helps.

c-ya