As others have mentioned, sounds like a case of poor dealer service. A-lot of early production 03 Accords had an unusual amount of design/assembly defects, etc. and there was also a recall on the automatic trans. for select 03/04 models. Call your VIN into Honda and see if your car qualifies. In any case, I would find a different dealership and hope for much better customer service and/or try to get out of the 03 and into a newer model.