What receipts? I don't keep receipts for old personal items...who does? I moved into my apartment I don't have room for 10 damaged boxes...already threw away the cardboard. I sure as hell am not gonna let them come pick up my belongings and go thru them, look at how they handled them the 1st time, I might not have anything left. We did take picture's of some of the boxes, but not all. I won't ship anything fedex again, I hope their main office burns down and the insurance doesn't cover it.