I dont have to deal with that where im currently at..But boy did i have to deal with it when i was working at childrens hospital..but the scenario was a little different
Me: Im here to replace bobs pc.
Bob: Ok just let me move my stuff
Bob's co-worker: Are you hear to replace my PC as well
Me: Do you have a green sticker on your PC
Bob's co-worker: No
Me:Then no, only PC's with green stickers get replaced.
Mind you this lady has the next model down hp computer that we're replacing..,,you may ask..why does she want a new computer ....well because Bob is getting a new HP/Compaq EVO PC with a FLAT SCREEN LCD. I came close to being fired numerous times cus i told people they werent going to be getting a new monitor.