I deal with people like that day-in and day-out. You wouldn't believe some notes that i've put down about people, or at least did until I found out the CEO sometimes audits the notes database :run:


But yeah, some people seem to enjoy making the lives of the people picking up the phone hell. They will bitch and argue, and drag their feet every step of the way. Chances are, she earned her name, but it was still stupid to let it slip on to the bill.