hey acurafanatic, trust me I know what you mean!!! I'm sad to say that I work at one :-). I did my head unit myself and I plan on doing my whole install by myself. The only thing I am worried about is when I have to do my alarm....... No matter what I will never take it to my store especially with the ass clowns they put back there! And they are supposed to be professionally trained..what a joke I'm sad to say!!