I took my car into the dealer on Fri. pm and they insisted that it was only "surface cracks" on my front pads and those are "normal." Honda had a print out of what "surface cracks" are suppose to look like and the cracks I had on my pads didn't looked anything like the picture he showed me. He was full of shit! My dad says in the 30 years he's been a mechanic, he's NEVER seen pads crack like that! But the man at Honda kept insisting that they were only surface cracks and wouldn't do anything about it.