the problems are PER 100. That means, you get a percentage of problems. I remember Acura had a problem with 1% of their auto trannies going to crap for no reason. They didn't servey 100 people, that would be such a small scope. Subaru is definately not the highest quality auto maker. I've noticed this: VW people think VW has the highest quality, Honda people think Honda has the highest quality, etc. I go by stats that show Hondas are high quality vehicles. I can see a ford product straight from the factory that has panels that don't line up. It's terrible.