Originally Posted by wilsel

I talk on the phone 8 hrs a day with the rudest, most computer illiterate people, and try to help them. They call me for help, yet act like I'm the one that broke it in the first place. All the while every minute of my day is tracked by reports. Have to push a button everytime I go to the bathroom, again when I come back, different button for breaks, different for lunch, etc. Each week management is scheming ideas to make me more than 100% efficent. If i bust my ass all year I get a $1 a day raise after taxes.

Yeah, it's hard.