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Old Nov 14, 2004 | 09:29 AM
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ChrisGSR
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Joined: Jun 2002
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From: SF Bay Area, CA
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Originally Posted by tonto0808
Honda is generally more than happy to assist its customers in these situations.
Tonto, that's a pretty amazing story, and credit to you for pushing them to do the right thing. I think that's the first and only case I know of for Honda of N/A doing a goodwill replacement of a radiator; my understanding is that they think it's a routine wear item.

What age and mileage did you have the busted rad replaced at? Have you been paying for factory servicing all along? That's the kind of response I would expect from a younger, low-mileage car which has been seen at the service bay regularly.

By contrast, this vehicle is eight years old and just about to roll 100K on the odometer, and I have done all my own wrenching and maintenance.

The only things which I would expect for Honda to pay for as warranty work at this advanced age and mileage would be (a) seatbelt and airbag problems, which they seem to take seriously at any time for liability reasons, or (b) stuff related to emissions, as they settled a case with the EPA and CARB by agreeing to extend the emissions warranty to 150K.

If I've got that wrong, I'd certainly appreciate hearing about it!
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