Remove the plastic shield with a philipps. Undo the actual cluster that is secured w/screws to the left and right, pull the cluster forward and undo the plugs so you can get the whole thing out of there. The plastic shield is held on by clips, kind of like a hook and grab type latch. Where you have to push down on the otherside and push to get it out. It takes a little finesse, but with 2 small flat heads you should be able to depress all the clips and get the plastic glass off.