I have no idea, it is several cuts and scuffs on the center of the seat where the third person would sit. it looks like something sharp was slid accross it or they put the seat on something sharp and slid the seat accross it. im not really sure because the seat comes out of the car so im assuming it was when the seat was out of the car. but they were willing to repair it but will not replace it, so now it looks like shit. the repair guy(the guy the shop got for me) said that the scuff was so deep it cant be removed. so you still see all the cuts and scuffs and now the color is off and it feels like shit