They gave you a line of crap about the non OEM pads squeeking. It is a simple job, you can upgrade the front pads only and suffer no ill effects. High perf pads will dust, there is no second answer to that one. The only noise my axxis pads make is when the car has not been driven for a while and there is a little rust on the rotors. They dust more when I hammer on them, but it is wel worth it because now I stop sooo much better