okay after i posted i talked to my friend and he said to reset it, that sometimes its configured differently and resetting works. Well it did work on my home PC that has cable. we got it to work all and it was fine with the laptop. THen we went to her house and tried to set it up again there, but no dice. We put in the PPOE thingy that asked for her user name and password for the DSL and went through every same step but when it dialed up it made no connection. that was the problem it didnt complete the call and connect. grrr!!! i thought i had it !! i hate DSL