Well, if the argument is about AOL's gargantuan infrastructure, there is no real argument, they have put more money into R&D than most companies ever will...That being said, they're GUI is terrible to say the least, and hardly friendly to anyone shy of perhaps a 16 year old girl...hahaha... jk....but seriously, it's not to say that AOL as a company or provider or anything else is bad, but they put a lot of money into making their software so user friendly, it's often prohibitive, as you have found out...
So I gotta agree with the guys on this one, AOL really is a pain...
And yes, I use one of the Bell (Bell South) division companies to send 15 meg files and substancially larger all the time...
Later,
Aj