f*ng bastards at autotoys!
OK, they're just the third in a line of recent companies I've emailed where they give a canned answer without reading your damn question.
This afternoon, as a result of the lame response from autotoys I went on a wild goose chase. Part of that included an aborted attempt to pull my radio. I started to snap the clock module out of the dash, then realized I should be working, and put it back in.
Tonight I learn that my backlight for the clock is broken