Thanks to every one of you for your replies, you were very helpful--though perhaps not in the way you thought you were!

I started this thread as part of a study looking at the perceived and actual quality of Honda Civics, Toyota Corollas, and Volkswagen Jettas. You can view my results here.

Again, thank you for your help, and I apologize if any of you feel misled or used by this--it was not my intent, to be sure.