I think it gets to a point though where when you call a company and catch someone with a thick accent you call the people you do business with and tell them you refuse to. or you take that item back to the store.
i called netgear service, it was out of india. i dont think i want to deal with them anymore. its a fine reason not to deal with aol, and now its a great reason not to buy tyco.
more over its worthwhile to make that point clear to the business owners and stock holders by whatever means necessary.