Reps never do anything... I remmeber trying to cancel a credit card once...and a month later after not using the card...I get a bill...so im like "Ok...this should be the last bill"..
Next month arrives... ANOTHER BILL!! so i call again...ok...lady says they are gonna cancel.....
This process repeats until by the 5th month i threaten to consult my lawyer of this matter....
After that..no more bills..