I don't think WWest has the most strict shipping standards.
I have had many a friend send a WWest bumper or what-not back do to severe warping from packaging. Maybe Schmiddy lucked out and got his stuff in a pre-painted kit box instead of the standard box. My kit came with JDM wagon install directions, I called wings west and they stated this was ok and that all installs were the same, their tech support sucked, period.

I couldn't complain to much got the full kit for under $400 from a friend at the time clearing inventory. I eventually switched to Honda OE Body Kit sides b/c I hated the fit of the WWest units.