i had a sony ericson's phone once with at&t service...i have never had such a useless piece of crap cell before...its just like not having a phone...when people call me they say my phone isn't on and i never receive the calls...i get voice mail the next day it was sent...text messages take couple hours to get to me...and when the phone does work i hear shit...like 2 words out of the sentence...after 1 week i threw it away and got a samsung phone with t-mobile service and its been good to me so far...