I have a question for you.

Did you tighten the suspension while the car was jacked up?

If you did or the place that installed them did it will cause the suspension to stay the same way it was when tightened. (extended)


Try loosening the strut fork bolt while the car is sittng on the ground. After that push down on the front end of the car a couple of times and then retighten the bolt. Might help if the bolt was tightened while jacked up.