WOW! Just becuase one dealership screws you, you're now going to not go to dealers anymore? That sucks... I work as a technician at a dealership and the advisors are supposed to write all damage down on a car before we take it off the service drive. I know if I damage anyone's car I tell management right away, i never have but i wouldn't hide it if i did. That sucks you have that view about dealerships now, a lot of hard working smart techs are in the shops at dealers making people's cars run again and we never get props , from the cust. or the owners. Wait I take that back cause I have a few cust. that ask for me by name, that shows you what a tech. I am, but most of the time nothing.