Originally posted by Shifty_Rick
Where I work, we manufacture and sell can making machinery that goes for up to $1.5 million. If a customer makes unauthorized modifications, he can void the warranty. If our field service tech determines that what he did had any relationship to the problem, then it's SOL. It's no different with a new car, a washing machine, or a stereo. You mess with something that's covered, then you have nobody to blame but yourself if it goes bad and they void the warranty. If the problem with yours is in the steering wheel, then they will probably give you no argument. If it's in the dash, then say a prayer.
By the same token, I doubt that they make up reasons not to honor the warranty. Anyone with that poor a business ethic wouldn't be in business for long.
Can you explain how a glue on dash kit will affect the electrics in any way?? Also I have heard too many stories and quotes of Dealers trying to shift blame for warranty fixes to unrelated mods to buy that last line. Case in point, the V6 tranny problems. Some dealers tried to shift blame to any power mods. One guy I know was told his intake was teh cause when in reality, the few ponies an intake gives isnt enough to kill a tranny, and the number of stock cars with blown trannies was high enough for H of A to extend the warranty on them for 7 yrs/100k.
Dealers dont get reimbursed as much for warranty work as they do when you foot the bill.