Well I'm using the 7875 right now and I used to have a 7863, both were swing face models. My 7863's motorized face went crazy on me a few times, but it was okay because I took it back to Circuit ****ty and they fixed and eventually replaced my 7863 with the 7875. I haven't had a problem with the 7875 yet and we've had no problems with the three swing face alpines we have on display that take constant abuse from employees and customers.