Recalls
Technical Service Bulletins (TSBs)

2023 MAZDA CX-9 Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration

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UNKNOWN OR OTHER

RECORD_ID: 5028896
NHTSA Item Number: 11011138
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-017-24c
Date Posted: Nov 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Infotainment Center Display
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 5028936
NHTSA Item Number: 11011140
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-070-24a
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics Control
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
UNKNOWN OR OTHER

RECORD_ID: 5028996
NHTSA Item Number: 11011141
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-081-24
Date Posted: Nov 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
SERVICE BRAKES

RECORD_ID: 4990326
NHTSA Item Number: 11009644
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-016-24c
Date Posted: Oct 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
POWER TRAIN

RECORD_ID: 4990475
NHTSA Item Number: 11009654
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-079-24
Date Posted: Oct 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Automatic Transaxle
Summary: The SKYACTIV-DRIVE FW6A-EL AT uses ?Automatic Transmission Fluid (ATF) Type: FZ?. Only use ?ATF-FZ? to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction f
ELECTRICAL SYSTEM

RECORD_ID: 4990488
NHTSA Item Number: 11009655
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-031-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
STRUCTURE: BODY

RECORD_ID: 4990242
NHTSA Item Number: 11009634
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-022-24b
Date Posted: Oct 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
STRUCTURE: BODY

RECORD_ID: 4990275
NHTSA Item Number: 11009639
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-046-24
Date Posted: Oct 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Paint
Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and
ELECTRICAL SYSTEM

RECORD_ID: 4945246
NHTSA Item Number: 11008568
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: 09-001-24g
Date Posted: Sep 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000: 04-TCU (Telematics communication unit internal malfunction) s
ELECTRICAL SYSTEM

RECORD_ID: 4945292
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
UNKNOWN OR OTHER

RECORD_ID: 4945344
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ENGINE

RECORD_ID: 4945423
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
EXTERIOR LIGHTING

RECORD_ID: 4945424
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 4945425
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
UNKNOWN OR OTHER

RECORD_ID: 4945468
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
ELECTRICAL SYSTEM

RECORD_ID: 4945483
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
ELECTRICAL SYSTEM

RECORD_ID: 4945518
NHTSA Item Number: 11008575
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-065-24
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Navigation System
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
ELECTRICAL SYSTEM

RECORD_ID: 4945551
NHTSA Item Number: 11008576
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-067-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting.
UNKNOWN OR OTHER

RECORD_ID: 4945590
NHTSA Item Number: 11008577
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-068-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may complain about scratches on the instrument cluster lens.
ELECTRICAL SYSTEM

RECORD_ID: 4945666
NHTSA Item Number: 11008578
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-070-24
Date Posted: Sep 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
ELECTRICAL SYSTEM

RECORD_ID: 4945688
NHTSA Item Number: 11008579
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
ELECTRICAL SYSTEM

RECORD_ID: 4945723
NHTSA Item Number: 11008580
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24d
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
UNKNOWN OR OTHER

RECORD_ID: 4873443
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
STRUCTURE: BODY

RECORD_ID: 4873444
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
ELECTRICAL SYSTEM

RECORD_ID: 4873445
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
UNKNOWN OR OTHER

RECORD_ID: 4876688
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federa
ELECTRICAL SYSTEM

RECORD_ID: 4876689
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federa
ELECTRICAL SYSTEM

RECORD_ID: 4877079
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
UNKNOWN OR OTHER

RECORD_ID: 4877086
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SERVICE BRAKES

RECORD_ID: 4877341
NHTSA Item Number: 11007009
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-016-24b
Date Posted: Aug 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ENGINE

RECORD_ID: 4877408
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
POWER TRAIN

RECORD_ID: 4877409
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
UNKNOWN OR OTHER

RECORD_ID: 4877587
NHTSA Item Number: 11007013
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-053-24
Date Posted: Aug 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Keys
Summary: Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
STRUCTURE: BODY

RECORD_ID: 4877679
NHTSA Item Number: 11007018
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-056-24
Date Posted: Aug 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove t
ENGINE

RECORD_ID: 4878093
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
UNKNOWN OR OTHER

RECORD_ID: 4878094
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 4878095
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
STRUCTURE: BODY

RECORD_ID: 4878265
NHTSA Item Number: 11007022
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-058-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Exterior Trim
Summary: Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
STEERING

RECORD_ID: 4878376
NHTSA Item Number: 11007027
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-060-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
ELECTRICAL SYSTEM

RECORD_ID: 4878407
NHTSA Item Number: 11007029
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-062-24
Date Posted: Aug 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For improvement of electrical diagnosis, the SKYACTIV? Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV? vehicles and compare suspect terminal drag
UNKNOWN OR OTHER

RECORD_ID: 4825649
NHTSA Item Number: 11005671
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2024
Bulletin Number: SA-011-24b
Date Posted: Jul 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
ELECTRICAL SYSTEM

RECORD_ID: 4821819
NHTSA Item Number: 11005538
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-001-24e
Date Posted: Jul 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics communications
Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
ELECTRICAL SYSTEM

RECORD_ID: 4821860
NHTSA Item Number: 11005549
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-022-24a
Date Posted: Jul 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
STRUCTURE: BODY

RECORD_ID: 4821861
NHTSA Item Number: 11005549
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-022-24a
Date Posted: Jul 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
SEATS

RECORD_ID: 4821920
NHTSA Item Number: 11005551
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-036-24
Date Posted: Jul 18, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first pres
ELECTRICAL SYSTEM

RECORD_ID: 4781362
NHTSA Item Number: 11003354
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-001-24d
Date Posted: Jun 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
UNKNOWN OR OTHER

RECORD_ID: 4781363
NHTSA Item Number: 11003354
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-001-24d
Date Posted: Jun 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a ?Telematics Malfunction? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
ELECTRICAL SYSTEM

RECORD_ID: 4781385
NHTSA Item Number: 11003357
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-030-24
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Audio System
Summary: Some customers may experience the following symptoms: No sound from some audio sources (AM, FM, SiriusXM?) after turning the ignition on. Radio station selection (AM, FM, SiriusXM?) changes unintentionally after turning the ignition on. Audio source cannot
ELECTRICAL SYSTEM

RECORD_ID: 4781431
NHTSA Item Number: 11003361
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-038-24
Date Posted: Jun 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F: 01 (TCU - Tel antenna No. 1 malfunction) stored.
UNKNOWN OR OTHER

RECORD_ID: 4781448
NHTSA Item Number: 11003395
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-009-24b
Date Posted: Jun 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connected Services - Frequently Asked Questions (FAQ)
SERVICE BRAKES

RECORD_ID: 4781505
NHTSA Item Number: 11003396
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-016-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
WHEELS

RECORD_ID: 4781588
NHTSA Item Number: 11003397
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-022-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
UNKNOWN OR OTHER

RECORD_ID: 4781788
NHTSA Item Number: 11003398
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-011-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled Maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
ENGINE

RECORD_ID: 4718985
NHTSA Item Number: 11000775
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-035-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
ELECTRICAL SYSTEM

RECORD_ID: 4719094
NHTSA Item Number: 11000782
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-031-24
Date Posted: May 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
ELECTRICAL SYSTEM

RECORD_ID: 4719129
NHTSA Item Number: 11000785
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-032-24
Date Posted: May 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
UNKNOWN OR OTHER

RECORD_ID: 4718222
NHTSA Item Number: 11000673
Replacement Service Bulletin Number: N/A
Date Added: Jun 3, 2024
Bulletin Number: 09-026-24
Date Posted: May 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: heater core
Summary: Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the console. The warm air created by the heater core escapes through small
UNKNOWN OR OTHER

RECORD_ID: 4695162
NHTSA Item Number: 10254189
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: 09-001-24c
Date Posted: Apr 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4695215
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4695238
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
EXTERIOR LIGHTING

RECORD_ID: 4695254
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
WHEELS

RECORD_ID: 4695298
NHTSA Item Number: 10254191
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-022-24
Date Posted: Apr 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4690897
NHTSA Item Number: 10254088
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 09-022-24
Date Posted: Apr 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
ELECTRICAL SYSTEM

RECORD_ID: 4690910
NHTSA Item Number: 10254088
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 09-022-24
Date Posted: Apr 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4646752
NHTSA Item Number: 10252503
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: 09-001-24b
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
POWER TRAIN

RECORD_ID: 4646831
NHTSA Item Number: 10252507
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: PF-24-03
Date Posted: Mar 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistanc
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4646864
NHTSA Item Number: 10252508
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-016-24
Date Posted: Mar 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
EQUIPMENT

RECORD_ID: 4646959
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ELECTRICAL SYSTEM

RECORD_ID: 4646970
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4646986
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4646999
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4613516
NHTSA Item Number: 10251361
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-001-24a
Date Posted: Feb 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a ???Telematics Malfunction??? message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
STRUCTURE: BODY: HATCHBACK/LIFTGATE

RECORD_ID: 4613566
NHTSA Item Number: 10251363
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-006-24
Date Posted: Feb 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY: HATCHBACK/LIFTGATE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4613568
NHTSA Item Number: 10251363
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-006-24
Date Posted: Feb 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing sealing performanc
TIRES

RECORD_ID: 4613815
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
WHEELS

RECORD_ID: 4613820
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
SUSPENSION

RECORD_ID: 4613853
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
TIRES: SIDEWALL

RECORD_ID: 4613864
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: TIRES: SIDEWALL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
WHEELS

RECORD_ID: 4613895
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
TIRES

RECORD_ID: 4613908
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4614031
NHTSA Item Number: 10251373
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-006-24
Date Posted: Feb 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4614035
NHTSA Item Number: 10251373
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-006-24
Date Posted: Feb 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
WHEELS

RECORD_ID: 4614414
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
ENGINE AND ENGINE COOLING

RECORD_ID: 4614677
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
TIRES

RECORD_ID: 4614914
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4614917
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
POWER TRAIN

RECORD_ID: 4615065
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
STEERING

RECORD_ID: 4615200
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4615337
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4615367
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT

RECORD_ID: 4615383
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ENGINE AND ENGINE COOLING

RECORD_ID: 4615389
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT

RECORD_ID: 4615402
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4615409
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ENGINE AND ENGINE COOLING

RECORD_ID: 4615444
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4615478
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
STEERING

RECORD_ID: 4564565
NHTSA Item Number: 10249497
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 06-001-24
Date Posted: Jan 23, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening tor
STEERING

RECORD_ID: 4531385
NHTSA Item Number: 10248384
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 06-004-23b
Date Posted: Dec 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column
ELECTRICAL SYSTEM

RECORD_ID: 4531425
NHTSA Item Number: 10248386
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 09-023-23b
Date Posted: Dec 18, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after starting, it stops
EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE

RECORD_ID: 4531430
NHTSA Item Number: 10248386
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 09-023-23b
Date Posted: Dec 18, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after starting, it stops
EQUIPMENT: ELECTRICAL

RECORD_ID: 4531437
NHTSA Item Number: 10248387
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-015-23e
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4531458
NHTSA Item Number: 10248387
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-015-23e
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4531502
NHTSA Item Number: 10248388
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-021-23b
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE

RECORD_ID: 4531509
NHTSA Item Number: 10248388
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-021-23b
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4531536
NHTSA Item Number: 10248389
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-025-23a
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4531559
NHTSA Item Number: 10248389
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-025-23a
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D
STEERING

RECORD_ID: 4531587
NHTSA Item Number: 10248390
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-082-23
Date Posted: Dec 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
STRUCTURE

RECORD_ID: 4531596
NHTSA Item Number: 10248390
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-082-23
Date Posted: Dec 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
ENGINE AND ENGINE COOLING

RECORD_ID: 4531644
NHTSA Item Number: 10248392
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-081-23
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
ELECTRICAL SYSTEM

RECORD_ID: 4531687
NHTSA Item Number: 10248394
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 09-001-23a
Date Posted: Dec 18, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit an ???In Vehicle Network Malfunction??? message appearing in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This
EQUIPMENT

RECORD_ID: 4531695
NHTSA Item Number: 10248394
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 09-001-23a
Date Posted: Dec 18, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit an ???In Vehicle Network Malfunction??? message appearing in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This
ELECTRICAL SYSTEM

RECORD_ID: 4466926
NHTSA Item Number: 10246121
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 01-007-23a
Date Posted: Nov 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
EQUIPMENT

RECORD_ID: 4466934
NHTSA Item Number: 10246121
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 01-007-23a
Date Posted: Nov 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
SEATS

RECORD_ID: 4467094
NHTSA Item Number: 10246133
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-007-23c
Date Posted: Nov 20, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4467292
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE

RECORD_ID: 4467294
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
ELECTRICAL SYSTEM

RECORD_ID: 4467316
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
UNKNOWN OR OTHER

RECORD_ID: 4469335
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4469345
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
ELECTRICAL SYSTEM

RECORD_ID: 4469366
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
ENGINE AND ENGINE COOLING

RECORD_ID: 4424168
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4424266
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 4424337
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 4423759
NHTSA Item Number: 10244665
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-042-23a
Date Posted: Oct 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4423788
NHTSA Item Number: 10244669
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-009-23i
Date Posted: Oct 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4423815
NHTSA Item Number: 10244669
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-009-23i
Date Posted: Oct 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
SUSPENSION

RECORD_ID: 4423862
NHTSA Item Number: 10244671
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: 02-003-23
Date Posted: Oct 17, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui
STEERING

RECORD_ID: 4370689
NHTSA Item Number: 10243547
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: 06-004-23a
Date Posted: Sep 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4370699
NHTSA Item Number: 10243549
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: 09-023-23a
Date Posted: Sep 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after starting, it stops
EQUIPMENT

RECORD_ID: 4370747
NHTSA Item Number: 10243559
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: PF-23-09
Date Posted: Sep 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a de
SERVICE BRAKES

RECORD_ID: 4371103
NHTSA Item Number: 10243568
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-003-23a
Date Posted: Sep 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better
STRUCTURE

RECORD_ID: 4371273
NHTSA Item Number: 10243569
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-039-23a
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

RECORD_ID: 4371393
NHTSA Item Number: 10243569
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-039-23a
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4319543
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4319564
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4319568
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4319618
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4319622
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4319644
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ELECTRICAL SYSTEM

RECORD_ID: 4319679
NHTSA Item Number: 10241635
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-021-23a
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger Symptom Troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4319711
NHTSA Item Number: 10241636
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-021-23b
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger Symptom Troubleshooting
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4319773
NHTSA Item Number: 10241637
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-050-23
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about scratches on the instrument cluster lens.
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4298448
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EXTERIOR LIGHTING

RECORD_ID: 4298476
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4298493
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
ENGINE AND ENGINE COOLING

RECORD_ID: 4298496
NHTSA Item Number: 10240484
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-009-23F
Date Posted: Jul 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 4298554
NHTSA Item Number: 10240494
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-042-23
Date Posted: Jul 21, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
ELECTRICAL SYSTEM

RECORD_ID: 4298562
NHTSA Item Number: 10240495
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-027-23b
Date Posted: Jul 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
STRUCTURE

RECORD_ID: 4298638
NHTSA Item Number: 10240496
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-039-23
Date Posted: Jul 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
STEERING

RECORD_ID: 4292851
NHTSA Item Number: 10240371
Replacement Service Bulletin Number: N/A
Date Added: Aug 3, 2023
Bulletin Number: 06-004-23
Date Posted: Jul 17, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the steering column
SEATS

RECORD_ID: 4250838
NHTSA Item Number: 10238668
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: 09-007-23b
Date Posted: Jun 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
WHEELS

RECORD_ID: 4250904
NHTSA Item Number: 10238680
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-008-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
TIRES

RECORD_ID: 4250923
NHTSA Item Number: 10238680
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-008-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4250931
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
ENGINE AND ENGINE COOLING

RECORD_ID: 4250961
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
STRUCTURE

RECORD_ID: 4250974
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EXTERIOR LIGHTING

RECORD_ID: 4250998
NHTSA Item Number: 10238681
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-009-23e
Date Posted: Jun 12, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4251067
NHTSA Item Number: 10238689
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-015-23d
Date Posted: Jun 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Connected Services, Frequently Asked Questions (FAQ)
ENGINE AND ENGINE COOLING

RECORD_ID: 4251071
NHTSA Item Number: 10238689
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-015-23d
Date Posted: Jun 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Connected Services, Frequently Asked Questions (FAQ)
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4251087
NHTSA Item Number: 10238692
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-027-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000: 04 STORED (DOES NOT APPLY TO 09-001/23)
ELECTRICAL SYSTEM

RECORD_ID: 4251104
NHTSA Item Number: 10238692
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-027-23a
Date Posted: Jun 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000: 04 STORED (DOES NOT APPLY TO 09-001/23)
ENGINE AND ENGINE COOLING

RECORD_ID: 4251151
NHTSA Item Number: 10238695
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-035-23
Date Posted: Jun 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
EQUIPMENT

RECORD_ID: 4251260
NHTSA Item Number: 10238697
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-036-23
Date Posted: Jun 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove
STRUCTURE

RECORD_ID: 4251290
NHTSA Item Number: 10238697
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2023
Bulletin Number: SA-036-23
Date Posted: Jun 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove
ELECTRICAL SYSTEM

RECORD_ID: 4214473
NHTSA Item Number: 10237197
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: 01-007-23
Date Posted: May 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

RECORD_ID: 4214480
NHTSA Item Number: 10237197
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: 01-007-23
Date Posted: May 9, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
ELECTRICAL SYSTEM

RECORD_ID: 4214590
NHTSA Item Number: 10237205
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: 09-023-23
Date Posted: May 30, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). It does not start charging. Soon after starting, it stops chargi
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4214593
NHTSA Item Number: 10237205
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: 09-023-23
Date Posted: May 30, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). It does not start charging. Soon after starting, it stops chargi
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4214632
NHTSA Item Number: 10237208
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-005-23a
Date Posted: May 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4214652
NHTSA Item Number: 10237208
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-005-23a
Date Posted: May 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ENGINE AND ENGINE COOLING

RECORD_ID: 4214707
NHTSA Item Number: 10237209
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-009-23d
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4214710
NHTSA Item Number: 10237209
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-009-23d
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 4214712
NHTSA Item Number: 10237209
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-009-23d
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 4214722
NHTSA Item Number: 10237210
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-015-23c
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ)
ENGINE AND ENGINE COOLING

RECORD_ID: 4214729
NHTSA Item Number: 10237210
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-015-23c
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ)
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4214771
NHTSA Item Number: 10237210
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-015-23c
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ)
WHEELS

RECORD_ID: 4214798
NHTSA Item Number: 10237215
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-031-23
Date Posted: May 17, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
ELECTRICAL SYSTEM

RECORD_ID: 4214954
NHTSA Item Number: 10237216
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-032-23
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ENGINE AND ENGINE COOLING

RECORD_ID: 4215002
NHTSA Item Number: 10237216
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2023
Bulletin Number: SA-032-23
Date Posted: May 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 4184005
NHTSA Item Number: 10235696
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-021-23
Date Posted: Apr 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4184316
NHTSA Item Number: 10235699
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-027-23
Date Posted: Apr 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message. DTC U3000: 04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".
ELECTRICAL SYSTEM

RECORD_ID: 4184390
NHTSA Item Number: 10235705
Replacement Service Bulletin Number: N/A
Date Added: May 5, 2023
Bulletin Number: SA-018-23a
Date Posted: Apr 4, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de
ENGINE AND ENGINE COOLING

RECORD_ID: 4180268
NHTSA Item Number: 10235576
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-009-23c
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4180284
NHTSA Item Number: 10235576
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-009-23c
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4180292
NHTSA Item Number: 10235576
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-009-23c
Date Posted: Apr 25, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unloc
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4180324
NHTSA Item Number: 10235579
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SA-015-23b
Date Posted: Apr 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda Connected Services - Frequently Asked Questions (FQA)
SEATS

RECORD_ID: 4172562
NHTSA Item Number: 10235415
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2023
Bulletin Number: 09-007-23a
Date Posted: Apr 3, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
ELECTRICAL SYSTEM

RECORD_ID: 4172584
NHTSA Item Number: 10235416
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2023
Bulletin Number: 09-013-23a
Date Posted: Apr 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the sold
ENGINE AND ENGINE COOLING

RECORD_ID: 4114595
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4114600
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4114618
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4114645
NHTSA Item Number: 10233562
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23a
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
LANE DEPARTURE

RECORD_ID: 4114662
NHTSA Item Number: 10233567
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-017-23
Date Posted: Mar 27, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LANE DEPARTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
ENGINE AND ENGINE COOLING

RECORD_ID: 4114663
NHTSA Item Number: 10233567
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-017-23
Date Posted: Mar 27, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4114664
NHTSA Item Number: 10233567
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-017-23
Date Posted: Mar 27, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
STRUCTURE: BODY: DOOR

RECORD_ID: 4114666
NHTSA Item Number: 10233568
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-019-23
Date Posted: Mar 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE: BODY: DOOR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report that the front door(s) makes a noise at the front when moving the door to open or close it. When a front door is opened and closed, an abnormal noise is heard with the movement. This is caused by the closing operation, the harness
EQUIPMENT: ELECTRICAL

RECORD_ID: 4117355
NHTSA Item Number: 10233669
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-016-23
Date Posted: Mar 21, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4117430
NHTSA Item Number: 10233674
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-015-23
Date Posted: Mar 10, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
ENGINE AND ENGINE COOLING

RECORD_ID: 4117525
NHTSA Item Number: 10233683
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23b
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
EXTERIOR LIGHTING

RECORD_ID: 4117535
NHTSA Item Number: 10233683
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23b
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4117541
NHTSA Item Number: 10233683
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-009-23b
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
ELECTRICAL SYSTEM

RECORD_ID: 4117581
NHTSA Item Number: 10233685
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-018-23
Date Posted: Mar 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the de
ELECTRICAL SYSTEM

RECORD_ID: 4117600
NHTSA Item Number: 10233687
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SSPC8
Date Posted: Mar 20, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SPECIAL SERVICE PROGRAM SSPC8 - 2023 CX-9, 2023 MAZDA3, 2022-2023 MX-30 - REMOTE TUNER CONCERN. Mazda Motor Corporation has decided to conduct a Special Service Program on certain 2023 CX-9, 2023 Mazda3 and 2022-2023 MX-30 vehicles equipped with a Remote
VISIBILITY

RECORD_ID: 4118102
NHTSA Item Number: 10233704
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-012-23
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM

RECORD_ID: 4118170
NHTSA Item Number: 10233704
Replacement Service Bulletin Number: N/A
Date Added: Apr 4, 2023
Bulletin Number: SA-012-23
Date Posted: Mar 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: VISIBILITY: DEFROSTER/DEFOGGER/HVAC SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SEATS

RECORD_ID: 4091268
NHTSA Item Number: 10232402
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2023
Bulletin Number: 09-007-23
Date Posted: Feb 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the
ELECTRICAL SYSTEM

RECORD_ID: 4087861
NHTSA Item Number: 10232296
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-013-23
Date Posted: Feb 16, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the sold
ELECTRICAL SYSTEM

RECORD_ID: 4088268
NHTSA Item Number: 10232299
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-016-23
Date Posted: Feb 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Speedometer replacement procedure
ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER

RECORD_ID: 4088298
NHTSA Item Number: 10232299
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: 09-016-23
Date Posted: Feb 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM: INSTRUMENT PANEL: SPEEDOMETER/ODOMETER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Speedometer replacement procedure
STEERING

RECORD_ID: 4088452
NHTSA Item Number: 10232302
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-008-23
Date Posted: Feb 2, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
WHEELS

RECORD_ID: 4088479
NHTSA Item Number: 10232302
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-008-23
Date Posted: Feb 2, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
ELECTRICAL SYSTEM

RECORD_ID: 4088496
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
ENGINE AND ENGINE COOLING

RECORD_ID: 4088497
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4088502
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
EXTERIOR LIGHTING

RECORD_ID: 4088508
NHTSA Item Number: 10232303
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2023
Bulletin Number: SA-009-23
Date Posted: Feb 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights
ENGINE AND ENGINE COOLING

RECORD_ID: 4043661
NHTSA Item Number: 10230865
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: RF-23-01
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
SERVICE BRAKES

RECORD_ID: 4043874
NHTSA Item Number: 10230875
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SA-003/23
Date Posted: Jan 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ELECTRICAL SYSTEM

RECORD_ID: 4043922
NHTSA Item Number: 10230878
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SA-005/22
Date Posted: Jan 19, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4043950
NHTSA Item Number: 10230880
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SA-006/23
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect -
ELECTRICAL SYSTEM

RECORD_ID: 4044087
NHTSA Item Number: 10230894
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: 09-001-23
Date Posted: Jan 3, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit DTC U3000: 04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is cause
STRUCTURE

RECORD_ID: 4044205
NHTSA Item Number: 10230902
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: 09-006-23
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
ELECTRICAL SYSTEM

RECORD_ID: 4044762
NHTSA Item Number: 10230906
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: 16-002-23
Date Posted: Jan 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
ENGINE AND ENGINE COOLING

RECORD_ID: 4005141
NHTSA Item Number: 10228648
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: MT-004-22
Date Posted: Dec 1, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
ELECTRICAL SYSTEM

RECORD_ID: 4005179
NHTSA Item Number: 10228650
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-004-22g
Date Posted: Dec 14, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
EQUIPMENT

RECORD_ID: 4005248
NHTSA Item Number: 10228651
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-016-22a
Date Posted: Dec 7, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
ELECTRICAL SYSTEM

RECORD_ID: 4005263
NHTSA Item Number: 10228652
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-017-22d
Date Posted: Dec 13, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock /
ELECTRICAL SYSTEM

RECORD_ID: 4005294
NHTSA Item Number: 10228653
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-019-22c
Date Posted: Dec 13, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
EQUIPMENT

RECORD_ID: 4005303
NHTSA Item Number: 10228655
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-045-22a
Date Posted: Dec 6, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the
VISIBILITY: GLASS, SIDE/REAR

RECORD_ID: 4005319
NHTSA Item Number: 10228655
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-045-22a
Date Posted: Dec 6, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: VISIBILITY: GLASS, SIDE/REAR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4005332
NHTSA Item Number: 10228657
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: SA-078-22
Date Posted: Dec 20, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4005393
NHTSA Item Number: 10228660
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2023
Bulletin Number: 04-005-22
Date Posted: Dec 2, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
SUSPENSION

RECORD_ID: 3963736
NHTSA Item Number: 10226814
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: 02-004-22a
Date Posted: Nov 18, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui
ELECTRICAL SYSTEM

RECORD_ID: 3964162
NHTSA Item Number: 10226834
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: 09-018-22b
Date Posted: Nov 22, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (bugs): * If the
ELECTRICAL SYSTEM

RECORD_ID: 3965462
NHTSA Item Number: 10226924
Replacement Service Bulletin Number: N/A
Date Added: Dec 2, 2022
Bulletin Number: SA-075-22
Date Posted: Nov 14, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 3947497
NHTSA Item Number: 10225720
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-004-22f
Date Posted: Oct 4, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
STRUCTURE

RECORD_ID: 3947571
NHTSA Item Number: 10225724
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-008-22a
Date Posted: Oct 17, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
ELECTRICAL SYSTEM

RECORD_ID: 3947715
NHTSA Item Number: 10225727
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-017-22c
Date Posted: Oct 10, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / U
EQUIPMENT

RECORD_ID: 3947790
NHTSA Item Number: 10225730
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-019-22b
Date Posted: Oct 10, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda Connected Services Frequently Asked Questions (FAQs)
ELECTRICAL SYSTEM

RECORD_ID: 3948429
NHTSA Item Number: 10225761
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-066-22
Date Posted: Oct 12, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001: 92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicle
ELECTRICAL SYSTEM

RECORD_ID: 3948476
NHTSA Item Number: 10225763
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-067-22
Date Posted: Oct 12, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensi
POWER TRAIN

RECORD_ID: 3948576
NHTSA Item Number: 10225767
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2022
Bulletin Number: SA-068-22
Date Posted: Oct 17, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less fricti
ELECTRICAL SYSTEM

RECORD_ID: 3874223
NHTSA Item Number: 10222563
Replacement Service Bulletin Number: N/A
Date Added: Oct 6, 2022
Bulletin Number: SA-061-22
Date Posted: Sep 29, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-9
Year: 2023
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates vehicle on the opposite side. - i-ACTIVSENSE indicator ring will not turn g

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