Recalls
Technical Service Bulletins (TSBs)

2018 FORD EXPLORER Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration

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UNKNOWN OR OTHER

RECORD_ID: 4962682
NHTSA Item Number: 11008948
Replacement Service Bulletin Number: N/A
Date Added: Oct 16, 2024
Bulletin Number: SSM 53040
Date Posted: Oct 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
UNKNOWN OR OTHER

RECORD_ID: 4729776
NHTSA Item Number: 11001174
Replacement Service Bulletin Number: N/A
Date Added: Jun 6, 2024
Bulletin Number: TSB 24-2165
Date Posted: May 27, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Fle
EQUIPMENT

RECORD_ID: 4694242
NHTSA Item Number: 10254138
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: SSM 52476
Date Posted: Apr 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. U
UNKNOWN OR OTHER

RECORD_ID: 4694456
NHTSA Item Number: 10254142
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: SSM 52483
Date Posted: Apr 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis sh
POWER TRAIN

RECORD_ID: 4636634
NHTSA Item Number: 10251934
Replacement Service Bulletin Number: N/A
Date Added: Mar 20, 2024
Bulletin Number: SSM 52314
Date Posted: Mar 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breakin
ENGINE AND ENGINE COOLING

RECORD_ID: 4637114
NHTSA Item Number: 10251952
Replacement Service Bulletin Number: N/A
Date Added: Mar 20, 2024
Bulletin Number: SSM 52335
Date Posted: Mar 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for
ELECTRICAL SYSTEM

RECORD_ID: 4319396
NHTSA Item Number: 10241627
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2023
Bulletin Number: SSM 51838
Date Posted: Aug 2, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4300569
NHTSA Item Number: 10240743
Replacement Service Bulletin Number: N/A
Date Added: Aug 16, 2023
Bulletin Number: SAN-Vol1 I1
Date Posted: Jun 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and oth
STRUCTURE

RECORD_ID: 4161602
NHTSA Item Number: 10235153
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2023
Bulletin Number: SSM 51536
Date Posted: Apr 4, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a d
ELECTRICAL SYSTEM

RECORD_ID: 4042803
NHTSA Item Number: 10230835
Replacement Service Bulletin Number: N/A
Date Added: Feb 2, 2023
Bulletin Number: SSM 51306
Date Posted: Jan 19, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may b
POWER TRAIN

RECORD_ID: 3868363
NHTSA Item Number: 10222454
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2022
Bulletin Number: 20B27 S1
Date Posted: Sep 1, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
ENGINE AND ENGINE COOLING

RECORD_ID: 3868373
NHTSA Item Number: 10222454
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2022
Bulletin Number: 20B27 S1
Date Posted: Sep 1, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
POWER TRAIN

RECORD_ID: 3868378
NHTSA Item Number: 10222455
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2022
Bulletin Number: 20N07 S2
Date Posted: Sep 1, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE: SOFTWARE

RECORD_ID: 3821585
NHTSA Item Number: 10219034
Replacement Service Bulletin Number: N/A
Date Added: Sep 1, 2022
Bulletin Number: 20B27 S1
Date Posted: Aug 31, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile r
POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

RECORD_ID: 3821587
NHTSA Item Number: 10219034
Replacement Service Bulletin Number: N/A
Date Added: Sep 1, 2022
Bulletin Number: 20B27 S1
Date Posted: Aug 31, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile r
POWER TRAIN

RECORD_ID: 3821595
NHTSA Item Number: 10219034
Replacement Service Bulletin Number: N/A
Date Added: Sep 1, 2022
Bulletin Number: 20B27 S1
Date Posted: Aug 31, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile r
ELECTRICAL SYSTEM

RECORD_ID: 3822225
NHTSA Item Number: 10219060
Replacement Service Bulletin Number: N/A
Date Added: Sep 1, 2022
Bulletin Number: 21N01 S2
Date Posted: Aug 31, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement: Vehicles Covered by this Program: all open / unrepaired vehicles from 21B05 (Police Interceptor Utility Vehicles) have been added to 21N01 as 21B05 e
ELECTRICAL SYSTEM

RECORD_ID: 3795685
NHTSA Item Number: 10217028
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2022
Bulletin Number: SSM 50975
Date Posted: Jul 29, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??????????????Â®/LincolnWay??????????????Â® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, ba
ELECTRICAL SYSTEM

RECORD_ID: 3788212
NHTSA Item Number: 10216541
Replacement Service Bulletin Number: N/A
Date Added: Jul 29, 2022
Bulletin Number: SSM 50954
Date Posted: Jul 21, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic battery drain of appr
POWER TRAIN

RECORD_ID: 3786180
NHTSA Item Number: 10216459
Replacement Service Bulletin Number: N/A
Date Added: Jul 28, 2022
Bulletin Number: TSB 22-2287
Date Posted: Jul 19, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of accelerat
ELECTRICAL SYSTEM

RECORD_ID: 3742880
NHTSA Item Number: 10214832
Replacement Service Bulletin Number: N/A
Date Added: Jun 30, 2022
Bulletin Number: SSM 50873
Date Posted: Jun 21, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an er
ELECTRICAL SYSTEM

RECORD_ID: 3726495
NHTSA Item Number: 10214158
Replacement Service Bulletin Number: N/A
Date Added: Jun 17, 2022
Bulletin Number: SSM 50841
Date Posted: Jun 8, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may b
ELECTRICAL SYSTEM

RECORD_ID: 3652716
NHTSA Item Number: 10212957
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2022
Bulletin Number: SSM 50804
Date Posted: May 24, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as
EQUIPMENT

RECORD_ID: 3607344
NHTSA Item Number: 10210941
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2022
Bulletin Number: SSM 50651
Date Posted: Apr 5, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Em
COMMUNICATION: MANUFACTURER TELEMATICS

RECORD_ID: 3607350
NHTSA Item Number: 10210941
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2022
Bulletin Number: SSM 50651
Date Posted: Apr 5, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: COMMUNICATION: MANUFACTURER TELEMATICS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Em
COMMUNICATION: MANUFACTURER TELEMATICS

RECORD_ID: 3605019
NHTSA Item Number: 10210816
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2022
Bulletin Number: SSM 50726
Date Posted: Apr 27, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: COMMUNICATION: MANUFACTURER TELEMATICS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri
POWER TRAIN

RECORD_ID: 3585377
NHTSA Item Number: 10210242
Replacement Service Bulletin Number: N/A
Date Added: Apr 13, 2022
Bulletin Number: SSM 50661
Date Posted: Apr 6, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due t
ELECTRICAL SYSTEM

RECORD_ID: 3585388
NHTSA Item Number: 10210242
Replacement Service Bulletin Number: N/A
Date Added: Apr 13, 2022
Bulletin Number: SSM 50661
Date Posted: Apr 6, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due t
SEATS

RECORD_ID: 3555821
NHTSA Item Number: 10209209
Replacement Service Bulletin Number: N/A
Date Added: Mar 22, 2022
Bulletin Number: TSB 22-2104
Date Posted: Mar 21, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty
EQUIPMENT

RECORD_ID: 3555860
NHTSA Item Number: 10209209
Replacement Service Bulletin Number: N/A
Date Added: Mar 22, 2022
Bulletin Number: TSB 22-2104
Date Posted: Mar 21, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty
EQUIPMENT: MECHANICAL

RECORD_ID: 3555980
NHTSA Item Number: 10209209
Replacement Service Bulletin Number: N/A
Date Added: Mar 22, 2022
Bulletin Number: TSB 22-2104
Date Posted: Mar 21, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: MECHANICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty
SEATS

RECORD_ID: 3532643
NHTSA Item Number: 10208146
Replacement Service Bulletin Number: N/A
Date Added: Feb 23, 2022
Bulletin Number: SSM 50502
Date Posted: Feb 17, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Cors
VISIBILITY: SUN/MOON ROOF ASSEMBLY

RECORD_ID: 3503116
NHTSA Item Number: 10207049
Replacement Service Bulletin Number: N/A
Date Added: Feb 4, 2022
Bulletin Number: SSM 50379
Date Posted: Jan 7, 2022
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: VISIBILITY: SUN/MOON ROOF ASSEMBLY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water
ELECTRICAL SYSTEM

RECORD_ID: 3478059
NHTSA Item Number: 10205725
Replacement Service Bulletin Number: N/A
Date Added: Jan 3, 2022
Bulletin Number: 21N01-S1
Date Posted: Dec 16, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement: Vehicle Build Date: Ending build date for Chicago Assembly built vehicles has been updated
ELECTRICAL SYSTEM: SOFTWARE

RECORD_ID: 3477754
NHTSA Item Number: 10205694
Replacement Service Bulletin Number: N/A
Date Added: Dec 27, 2021
Bulletin Number: SSM 50375
Date Posted: Dec 23, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 3477920
NHTSA Item Number: 10205694
Replacement Service Bulletin Number: N/A
Date Added: Dec 27, 2021
Bulletin Number: SSM 50375
Date Posted: Dec 23, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the
EQUIPMENT: ELECTRICAL

RECORD_ID: 3472995
NHTSA Item Number: 10205482
Replacement Service Bulletin Number: N/A
Date Added: Dec 26, 2021
Bulletin Number: SSM 50346
Date Posted: Dec 14, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control
COMMUNICATION: MANUFACTURER TELEMATICS

RECORD_ID: 3439691
NHTSA Item Number: 10203841
Replacement Service Bulletin Number: N/A
Date Added: Dec 7, 2021
Bulletin Number: SSM 50251
Date Posted: Nov 2, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: COMMUNICATION: MANUFACTURER TELEMATICS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri
UNKNOWN OR OTHER

RECORD_ID: 3439707
NHTSA Item Number: 10203841
Replacement Service Bulletin Number: N/A
Date Added: Dec 7, 2021
Bulletin Number: SSM 50251
Date Posted: Nov 2, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri
ENGINE AND ENGINE COOLING

RECORD_ID: 3387258
NHTSA Item Number: 10201085
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2021
Bulletin Number: 21N01
Date Posted: Aug 19, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and respective electrical terminals, if affected, to ten (10) years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs f
ELECTRICAL SYSTEM

RECORD_ID: 3386004
NHTSA Item Number: 10201013
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2021
Bulletin Number: SSM 50039
Date Posted: Aug 16, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpo
POWER TRAIN: MANUAL TRANSMISSION: INTERNAL: DOGS/SYNCHROS

RECORD_ID: 3386168
NHTSA Item Number: 10201019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2021
Bulletin Number: SSM 50049
Date Posted: Aug 17, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: MANUAL TRANSMISSION: INTERNAL: DOGS/SYNCHROS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Emb
ELECTRICAL SYSTEM

RECORD_ID: 3386882
NHTSA Item Number: 10201050
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2021
Bulletin Number: SSM 50067
Date Posted: Aug 27, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t
EQUIPMENT

RECORD_ID: 3346605
NHTSA Item Number: 10199479
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2021
Bulletin Number: 20N11-S3
Date Posted: Jul 12, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On some of the affected vehicles, the roof rack covers may become detached from the vehicle.
SEATS

RECORD_ID: 3347288
NHTSA Item Number: 10199536
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2021
Bulletin Number: TSB 21-2236
Date Posted: Jul 22, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Spor
ELECTRICAL SYSTEM

RECORD_ID: 3321907
NHTSA Item Number: 10198605
Replacement Service Bulletin Number: N/A
Date Added: Jul 1, 2021
Bulletin Number: TSB 21-2175
Date Posted: Jun 2, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehi
COMMUNICATION: MANUFACTURER TELEMATICS

RECORD_ID: 3286926
NHTSA Item Number: 10194413
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49795
Date Posted: May 12, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: COMMUNICATION: MANUFACTURER TELEMATICS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts whe
ELECTRICAL SYSTEM

RECORD_ID: 3286939
NHTSA Item Number: 10194413
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49795
Date Posted: May 12, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts whe
EQUIPMENT

RECORD_ID: 3287801
NHTSA Item Number: 10194419
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49803
Date Posted: May 18, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control
ELECTRICAL SYSTEM

RECORD_ID: 3287820
NHTSA Item Number: 10194419
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49803
Date Posted: May 18, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 3287906
NHTSA Item Number: 10194419
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49803
Date Posted: May 18, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control
ELECTRICAL SYSTEM

RECORD_ID: 3288168
NHTSA Item Number: 10194425
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49820
Date Posted: May 24, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an er
EQUIPMENT

RECORD_ID: 3288177
NHTSA Item Number: 10194425
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49820
Date Posted: May 24, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an er
ENGINE AND ENGINE COOLING

RECORD_ID: 3288390
NHTSA Item Number: 10194428
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49821
Date Posted: May 24, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t
POWER TRAIN: AUTOMATIC TRANSMISSION

RECORD_ID: 3288409
NHTSA Item Number: 10194428
Replacement Service Bulletin Number: N/A
Date Added: Jun 1, 2021
Bulletin Number: SSM 49821
Date Posted: May 24, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t
EQUIPMENT

RECORD_ID: 3174989
NHTSA Item Number: 10189754
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2021
Bulletin Number: 20N11-S2
Date Posted: Mar 25, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2016 - 2019 Model Year Explorer Vehicles equipped with a Roof Rail Roof Rail Cover Detachment On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, r
POWER TRAIN

RECORD_ID: 3175089
NHTSA Item Number: 10189764
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2021
Bulletin Number: 21B13
Date Posted: Mar 1, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Ford is voluntarily conducting this program to replace both rear
POWER TRAIN

RECORD_ID: 3140440
NHTSA Item Number: 10187724
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: 20N07-S2
Date Posted: Feb 5, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 3140444
NHTSA Item Number: 10187726
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: 20N11-S1
Date Posted: Feb 1, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time repair for the roo
EQUIPMENT

RECORD_ID: 3140446
NHTSA Item Number: 10187726
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: 20N11-S1
Date Posted: Feb 1, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time repair for the roo
STRUCTURE

RECORD_ID: 3140453
NHTSA Item Number: 10187726
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: 20N11-S1
Date Posted: Feb 1, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time repair for the roo
EQUIPMENT

RECORD_ID: 3144524
NHTSA Item Number: 10187930
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: SSM 49541
Date Posted: Feb 3, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receiv
ELECTRICAL SYSTEM

RECORD_ID: 3145066
NHTSA Item Number: 10188010
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: SSM 49618
Date Posted: Feb 23, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of th
POWER TRAIN

RECORD_ID: 3145073
NHTSA Item Number: 10188010
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2021
Bulletin Number: SSM 49618
Date Posted: Feb 23, 2021
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of th
POWER TRAIN: AUTOMATIC TRANSMISSION

RECORD_ID: 3080873
NHTSA Item Number: 10184634
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2021
Bulletin Number: TSB 20-2271
Date Posted: Dec 10, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on t
ENGINE AND ENGINE COOLING

RECORD_ID: 3080879
NHTSA Item Number: 10184634
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2021
Bulletin Number: TSB 20-2271
Date Posted: Dec 10, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on t
POWER TRAIN

RECORD_ID: 3080997
NHTSA Item Number: 10184652
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2021
Bulletin Number: 20N07-S1
Date Posted: Dec 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 3081004
NHTSA Item Number: 10184652
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2021
Bulletin Number: 20N07-S1
Date Posted: Dec 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
EQUIPMENT

RECORD_ID: 3081040
NHTSA Item Number: 10184654
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2021
Bulletin Number: 20N11
Date Posted: Dec 8, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment.
STRUCTURE: BODY: ROOF AND PILLARS

RECORD_ID: 3081044
NHTSA Item Number: 10184654
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2021
Bulletin Number: 20N11
Date Posted: Dec 8, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE: BODY: ROOF AND PILLARS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment.
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 3020145
NHTSA Item Number: 10181913
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: SSM 49284
Date Posted: Oct 26, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receiv
ELECTRICAL SYSTEM: SOFTWARE

RECORD_ID: 3020193
NHTSA Item Number: 10181913
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: SSM 49284
Date Posted: Oct 26, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receiv
ELECTRICAL SYSTEM: SOFTWARE

RECORD_ID: 3020569
NHTSA Item Number: 10181931
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: SSM 49292
Date Posted: Oct 29, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control
POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

RECORD_ID: 3020636
NHTSA Item Number: 10181931
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: SSM 49292
Date Posted: Oct 29, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control
ELECTRICAL SYSTEM

RECORD_ID: 3020717
NHTSA Item Number: 10181934
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: SSM 49288
Date Posted: Oct 28, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 EcoSport/Expedition/Explorer vehicles equipped with a telematics control unit (TCU) module may exhibit an inoperative remote start with a Vehicle Failed To Start message when using the Ford Pass mobile application. This message may be observed ev
ENGINE

RECORD_ID: 3020723
NHTSA Item Number: 10181934
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: SSM 49288
Date Posted: Oct 28, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 EcoSport/Expedition/Explorer vehicles equipped with a telematics control unit (TCU) module may exhibit an inoperative remote start with a Vehicle Failed To Start message when using the Ford Pass mobile application. This message may be observed ev
ELECTRICAL SYSTEM: SOFTWARE

RECORD_ID: 3022456
NHTSA Item Number: 10181985
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: 20B27
Date Posted: Oct 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission r
POWER TRAIN

RECORD_ID: 3022464
NHTSA Item Number: 10181985
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: 20B27
Date Posted: Oct 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission r
POWER TRAIN

RECORD_ID: 3022538
NHTSA Item Number: 10181988
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2020
Bulletin Number: 20N07
Date Posted: Oct 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
ENGINE AND ENGINE COOLING

RECORD_ID: 2992950
NHTSA Item Number: 10180428
Replacement Service Bulletin Number: N/A
Date Added: Oct 6, 2020
Bulletin Number: SSM 49210
Date Posted: Sep 25, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger
ELECTRICAL SYSTEM: SOFTWARE

RECORD_ID: 2953192
NHTSA Item Number: 10179117
Replacement Service Bulletin Number: N/A
Date Added: Sep 2, 2020
Bulletin Number: TSB 20-2255
Date Posted: Aug 6, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic
STRUCTURE

RECORD_ID: 2914055
NHTSA Item Number: 10177863
Replacement Service Bulletin Number: N/A
Date Added: Aug 6, 2020
Bulletin Number: TSB 20-2233
Date Posted: Jul 13, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without ac
STEERING

RECORD_ID: 2910072
NHTSA Item Number: 10177703
Replacement Service Bulletin Number: N/A
Date Added: Aug 4, 2020
Bulletin Number: SSM 48989
Date Posted: Jul 10, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing has been updated with improved information to aid with accurate noise
ELECTRICAL SYSTEM

RECORD_ID: 2910121
NHTSA Item Number: 10177708
Replacement Service Bulletin Number: N/A
Date Added: Aug 4, 2020
Bulletin Number: SSM 49001
Date Posted: Jul 17, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network commu
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 2895793
NHTSA Item Number: 10176938
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48876
Date Posted: Jun 5, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures
WHEELS

RECORD_ID: 2895794
NHTSA Item Number: 10176938
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48876
Date Posted: Jun 5, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures
SUSPENSION: REAR

RECORD_ID: 2895803
NHTSA Item Number: 10176938
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48876
Date Posted: Jun 5, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SUSPENSION: REAR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures
EQUIPMENT

RECORD_ID: 2895823
NHTSA Item Number: 10176938
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48876
Date Posted: Jun 5, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures
FORWARD COLLISION AVOIDANCE: WARNINGS

RECORD_ID: 2896398
NHTSA Item Number: 10176960
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48934
Date Posted: Jun 24, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: FORWARD COLLISION AVOIDANCE: WARNINGS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN network communication. If the con
EQUIPMENT

RECORD_ID: 2899059
NHTSA Item Number: 10177042
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48908
Date Posted: Jun 17, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remov
ELECTRICAL SYSTEM

RECORD_ID: 2899298
NHTSA Item Number: 10177042
Replacement Service Bulletin Number: N/A
Date Added: Jul 7, 2020
Bulletin Number: SSM 48908
Date Posted: Jun 17, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remov
SEATS

RECORD_ID: 2860177
NHTSA Item Number: 10175895
Replacement Service Bulletin Number: N/A
Date Added: Jun 5, 2020
Bulletin Number: TSB 20-2171
Date Posted: May 18, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat
SEATS

RECORD_ID: 2860323
NHTSA Item Number: 10175895
Replacement Service Bulletin Number: N/A
Date Added: Jun 5, 2020
Bulletin Number: TSB 20-2171
Date Posted: May 18, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat
STRUCTURE: BODY: ROOF AND PILLARS

RECORD_ID: 2860072
NHTSA Item Number: 10175890
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2020
Bulletin Number: TSB 20-2154
Date Posted: May 7, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE: BODY: ROOF AND PILLARS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to replace t
WHEELS

RECORD_ID: 2865640
NHTSA Item Number: 10176117
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2020
Bulletin Number: SSM 48821
Date Posted: May 14, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures
STEERING

RECORD_ID: 2865695
NHTSA Item Number: 10176121
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2020
Bulletin Number: SSM 48834
Date Posted: May 22, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing is in the process of being updated with improved information to aid w
ELECTRICAL SYSTEM

RECORD_ID: 2865787
NHTSA Item Number: 10176123
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2020
Bulletin Number: SSM 48858
Date Posted: May 29, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two
ELECTRICAL SYSTEM

RECORD_ID: 2822196
NHTSA Item Number: 10174421
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2020
Bulletin Number: SSM 48757
Date Posted: Apr 22, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or be
ELECTRICAL SYSTEM

RECORD_ID: 2778913
NHTSA Item Number: 10172972
Replacement Service Bulletin Number: N/A
Date Added: Apr 2, 2020
Bulletin Number: SSM 48619
Date Posted: Mar 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original
UNKNOWN OR OTHER

RECORD_ID: 2779047
NHTSA Item Number: 10172972
Replacement Service Bulletin Number: N/A
Date Added: Apr 2, 2020
Bulletin Number: SSM 48619
Date Posted: Mar 9, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original
ELECTRICAL SYSTEM

RECORD_ID: 2755967
NHTSA Item Number: 10172019
Replacement Service Bulletin Number: N/A
Date Added: Mar 3, 2020
Bulletin Number: SSM 48558
Date Posted: Feb 18, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln
SEATS

RECORD_ID: 2728022
NHTSA Item Number: 10170919
Replacement Service Bulletin Number: N/A
Date Added: Feb 4, 2020
Bulletin Number: SSM 48431
Date Posted: Jan 7, 2020
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer vehicles may exhibit a heated front seat that does not operate properly after turning the ignition on after a remote start event. The seat back heats properly while the lower seat cushion does not. To correct the concern, reprogram
POWER TRAIN

RECORD_ID: 2673525
NHTSA Item Number: 10169986
Replacement Service Bulletin Number: N/A
Date Added: Jan 8, 2020
Bulletin Number: SSM 48423
Date Posted: Dec 20, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid
EQUIPMENT

RECORD_ID: 2670846
NHTSA Item Number: 10169810
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2020
Bulletin Number: tSB 19-2364
Date Posted: Nov 10, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to apply adh
ENGINE AND ENGINE COOLING

RECORD_ID: 2672082
NHTSA Item Number: 10169895
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2020
Bulletin Number: TSB 19-2389
Date Posted: Dec 20, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in the powertrain con
ELECTRICAL SYSTEM

RECORD_ID: 2672139
NHTSA Item Number: 10169898
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2020
Bulletin Number: TSB 19-2390
Date Posted: Dec 20, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit interm
SEATS

RECORD_ID: 2672150
NHTSA Item Number: 10169898
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2020
Bulletin Number: TSB 19-2390
Date Posted: Dec 20, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit interm
ELECTRICAL SYSTEM

RECORD_ID: 2540588
NHTSA Item Number: 10168794
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2019
Bulletin Number: SSM 48316
Date Posted: Nov 8, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri
ELECTRICAL SYSTEM

RECORD_ID: 2540731
NHTSA Item Number: 10168810
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2019
Bulletin Number: SSM 48340
Date Posted: Nov 21, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system h
ELECTRICAL SYSTEM

RECORD_ID: 2501505
NHTSA Item Number: 10167210
Replacement Service Bulletin Number: N/A
Date Added: Nov 6, 2019
Bulletin Number: SSM 48279
Date Posted: Oct 24, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for abo
ELECTRICAL SYSTEM

RECORD_ID: 2502165
NHTSA Item Number: 10167226
Replacement Service Bulletin Number: N/A
Date Added: Nov 5, 2019
Bulletin Number: SSM 48260
Date Posted: Oct 14, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
ELECTRICAL SYSTEM

RECORD_ID: 2502214
NHTSA Item Number: 10167233
Replacement Service Bulletin Number: N/A
Date Added: Nov 5, 2019
Bulletin Number: SSM 48267
Date Posted: Oct 17, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
SUSPENSION

RECORD_ID: 2489229
NHTSA Item Number: 10166446
Replacement Service Bulletin Number: N/A
Date Added: Oct 21, 2019
Bulletin Number: DOR-J9K8E-10
Date Posted: Sep 12, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current design.
SEATS: FRONT ASSEMBLY: POWER ADJUST

RECORD_ID: 2473961
NHTSA Item Number: 10165709
Replacement Service Bulletin Number: N/A
Date Added: Oct 4, 2019
Bulletin Number: TSB 19-2293
Date Posted: Sep 27, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS: FRONT ASSEMBLY: POWER ADJUST
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massa
SEATS

RECORD_ID: 2473980
NHTSA Item Number: 10165709
Replacement Service Bulletin Number: N/A
Date Added: Oct 4, 2019
Bulletin Number: TSB 19-2293
Date Posted: Sep 27, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massa
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2451100
NHTSA Item Number: 10164596
Replacement Service Bulletin Number: N/A
Date Added: Sep 9, 2019
Bulletin Number: SSM 48135
Date Posted: Aug 14, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dea
ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE

RECORD_ID: 2447216
NHTSA Item Number: 10164422
Replacement Service Bulletin Number: N/A
Date Added: Sep 6, 2019
Bulletin Number: TSB 19-2244
Date Posted: Aug 27, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in the powertrain con
ENGINE AND ENGINE COOLING

RECORD_ID: 2447227
NHTSA Item Number: 10164422
Replacement Service Bulletin Number: N/A
Date Added: Sep 6, 2019
Bulletin Number: TSB 19-2244
Date Posted: Aug 27, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in the powertrain con
ELECTRICAL SYSTEM

RECORD_ID: 2449063
NHTSA Item Number: 10164497
Replacement Service Bulletin Number: N/A
Date Added: Sep 6, 2019
Bulletin Number: SSM 48123
Date Posted: Aug 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batt
VISIBILITY

RECORD_ID: 2449206
NHTSA Item Number: 10164508
Replacement Service Bulletin Number: N/A
Date Added: Sep 6, 2019
Bulletin Number: SSM 48130
Date Posted: Aug 9, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the g
VISIBILITY: GLASS, SIDE/REAR

RECORD_ID: 2449468
NHTSA Item Number: 10164508
Replacement Service Bulletin Number: N/A
Date Added: Sep 6, 2019
Bulletin Number: SSM 48130
Date Posted: Aug 9, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: VISIBILITY: GLASS, SIDE/REAR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the g
ENGINE AND ENGINE COOLING

RECORD_ID: 2426460
NHTSA Item Number: 10163568
Replacement Service Bulletin Number: N/A
Date Added: Aug 7, 2019
Bulletin Number: TSB 19-2212
Date Posted: Jul 3, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, a
ELECTRICAL SYSTEM

RECORD_ID: 2426506
NHTSA Item Number: 10163573
Replacement Service Bulletin Number: N/A
Date Added: Aug 7, 2019
Bulletin Number: SSM 48070
Date Posted: Jul 2, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2426544
NHTSA Item Number: 10163573
Replacement Service Bulletin Number: N/A
Date Added: Aug 7, 2019
Bulletin Number: SSM 48070
Date Posted: Jul 2, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
ELECTRICAL SYSTEM

RECORD_ID: 2426940
NHTSA Item Number: 10163593
Replacement Service Bulletin Number: N/A
Date Added: Aug 7, 2019
Bulletin Number: SSM 48108
Date Posted: Jul 29, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232:
STRUCTURE

RECORD_ID: 2426255
NHTSA Item Number: 10163552
Replacement Service Bulletin Number: N/A
Date Added: Aug 6, 2019
Bulletin Number: TSB 19-2150
Date Posted: Jul 4, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the conditio
STRUCTURE: BODY: DOOR

RECORD_ID: 2426268
NHTSA Item Number: 10163552
Replacement Service Bulletin Number: N/A
Date Added: Aug 6, 2019
Bulletin Number: TSB 19-2150
Date Posted: Jul 4, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE: BODY: DOOR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the conditio
ENGINE AND ENGINE COOLING

RECORD_ID: 2426284
NHTSA Item Number: 10163554
Replacement Service Bulletin Number: N/A
Date Added: Aug 6, 2019
Bulletin Number: TSB-2212
Date Posted: Jul 3, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, a
ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE

RECORD_ID: 2426290
NHTSA Item Number: 10163554
Replacement Service Bulletin Number: N/A
Date Added: Aug 6, 2019
Bulletin Number: TSB-2212
Date Posted: Jul 3, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, a
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 2387713
NHTSA Item Number: 10162086
Replacement Service Bulletin Number: N/A
Date Added: Jul 8, 2019
Bulletin Number: SSM 48049
Date Posted: Jun 20, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or
FORWARD COLLISION AVOIDANCE

RECORD_ID: 2387774
NHTSA Item Number: 10162086
Replacement Service Bulletin Number: N/A
Date Added: Jul 8, 2019
Bulletin Number: SSM 48049
Date Posted: Jun 20, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: FORWARD COLLISION AVOIDANCE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or
ELECTRICAL SYSTEM

RECORD_ID: 2387837
NHTSA Item Number: 10162087
Replacement Service Bulletin Number: N/A
Date Added: Jul 8, 2019
Bulletin Number: SSM 48053
Date Posted: Jun 24, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respo
POWER TRAIN

RECORD_ID: 2387449
NHTSA Item Number: 10162063
Replacement Service Bulletin Number: N/A
Date Added: Jul 3, 2019
Bulletin Number: TSB 19-2183
Date Posted: Jun 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, a
ENGINE AND ENGINE COOLING

RECORD_ID: 2387455
NHTSA Item Number: 10162063
Replacement Service Bulletin Number: N/A
Date Added: Jul 3, 2019
Bulletin Number: TSB 19-2183
Date Posted: Jun 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Available message, a
POWER TRAIN

RECORD_ID: 2356194
NHTSA Item Number: 10160931
Replacement Service Bulletin Number: N/A
Date Added: Jun 7, 2019
Bulletin Number: SSM 47976
Date Posted: May 10, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignme
ENGINE AND ENGINE COOLING

RECORD_ID: 2357965
NHTSA Item Number: 10160943
Replacement Service Bulletin Number: N/A
Date Added: Jun 7, 2019
Bulletin Number: SSM 48001
Date Posted: May 23, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has been released to e
ENGINE

RECORD_ID: 2357967
NHTSA Item Number: 10160943
Replacement Service Bulletin Number: N/A
Date Added: Jun 7, 2019
Bulletin Number: SSM 48001
Date Posted: May 23, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has been released to e
SEATS

RECORD_ID: 2355745
NHTSA Item Number: 10160876
Replacement Service Bulletin Number: N/A
Date Added: Jun 6, 2019
Bulletin Number: SSM 47959
Date Posted: May 1, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. The left 2nd row 60 percent seat cushion cover is a different design from the right 2nd row 40 percent cushion cover and the
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2355777
NHTSA Item Number: 10160880
Replacement Service Bulletin Number: N/A
Date Added: Jun 6, 2019
Bulletin Number: SSM 47967
Date Posted: May 6, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis o
ELECTRICAL SYSTEM

RECORD_ID: 2326991
NHTSA Item Number: 10159489
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47850
Date Posted: Apr 26, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis o
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2327265
NHTSA Item Number: 10159489
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47850
Date Posted: Apr 26, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis o
ENGINE

RECORD_ID: 2327392
NHTSA Item Number: 10159494
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47948
Date Posted: Apr 26, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing t
STRUCTURE

RECORD_ID: 2327650
NHTSA Item Number: 10159505
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47914
Date Posted: Apr 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. To correct l
STRUCTURE: BODY: ROOF AND PILLARS

RECORD_ID: 2327651
NHTSA Item Number: 10159505
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47914
Date Posted: Apr 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE: BODY: ROOF AND PILLARS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. To correct l
ELECTRICAL SYSTEM

RECORD_ID: 2327684
NHTSA Item Number: 10159507
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47926
Date Posted: Apr 11, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit an illuminated
FUEL SYSTEM, GASOLINE

RECORD_ID: 2327685
NHTSA Item Number: 10159507
Replacement Service Bulletin Number: N/A
Date Added: May 7, 2019
Bulletin Number: SSM 47926
Date Posted: Apr 11, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: FUEL SYSTEM, GASOLINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: SSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit an illuminated
EQUIPMENT

RECORD_ID: 2248536
NHTSA Item Number: 10156856
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: TSB 19-2002
Date Posted: Feb 18, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the condition.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 2248538
NHTSA Item Number: 10156856
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: TSB 19-2002
Date Posted: Feb 18, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the condition.
POWER TRAIN

RECORD_ID: 2248580
NHTSA Item Number: 10156860
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: TSB 19-2017
Date Posted: Feb 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles e
POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL

RECORD_ID: 2248592
NHTSA Item Number: 10156860
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: TSB 19-2017
Date Posted: Feb 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles e
EQUIPMENT

RECORD_ID: 2248696
NHTSA Item Number: 10156863
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: TSB 19-2026
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service
STRUCTURE

RECORD_ID: 2248970
NHTSA Item Number: 10156863
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: TSB 19-2026
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service
ENGINE AND ENGINE COOLING

RECORD_ID: 2249267
NHTSA Item Number: 10156877
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47797
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2249305
NHTSA Item Number: 10156877
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47797
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
ELECTRICAL SYSTEM

RECORD_ID: 2249329
NHTSA Item Number: 10156877
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47797
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
SEATS

RECORD_ID: 2249495
NHTSA Item Number: 10156883
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47814
Date Posted: Feb 19, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/o
ELECTRICAL SYSTEM

RECORD_ID: 2249497
NHTSA Item Number: 10156883
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47814
Date Posted: Feb 19, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/o
SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER

RECORD_ID: 2249521
NHTSA Item Number: 10156883
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47814
Date Posted: Feb 19, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/o
ELECTRICAL SYSTEM

RECORD_ID: 2249540
NHTSA Item Number: 10156885
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47821
Date Posted: Feb 21, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
ELECTRICAL SYSTEM

RECORD_ID: 2249705
NHTSA Item Number: 10156887
Replacement Service Bulletin Number: N/A
Date Added: Apr 8, 2019
Bulletin Number: SSM 47824
Date Posted: Feb 22, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an err
ELECTRICAL SYSTEM

RECORD_ID: 2246948
NHTSA Item Number: 10156598
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2019
Bulletin Number: SSM 47879
Date Posted: Mar 19, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version 3.3 is available
ELECTRICAL SYSTEM: SOFTWARE

RECORD_ID: 2246950
NHTSA Item Number: 10156598
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2019
Bulletin Number: SSM 47879
Date Posted: Mar 19, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version 3.3 is available
ELECTRICAL SYSTEM

RECORD_ID: 2247015
NHTSA Item Number: 10156602
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2019
Bulletin Number: SSM 47899
Date Posted: Mar 27, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. This may be due to a conce
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 2220020
NHTSA Item Number: 10155444
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: TSB 19-2002
Date Posted: Feb 18, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the condition.
EQUIPMENT

RECORD_ID: 2220027
NHTSA Item Number: 10155444
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: TSB 19-2002
Date Posted: Feb 18, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the condition.
POWER TRAIN

RECORD_ID: 2220572
NHTSA Item Number: 10155548
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: TSB 19-2017
Date Posted: Feb 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles e
EQUIPMENT

RECORD_ID: 2220603
NHTSA Item Number: 10155548
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: TSB 19-2017
Date Posted: Feb 5, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles e
STRUCTURE

RECORD_ID: 2220780
NHTSA Item Number: 10155551
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: TSB 19-2026
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2221033
NHTSA Item Number: 10155565
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: SSM 47797
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
ELECTRICAL SYSTEM

RECORD_ID: 2221142
NHTSA Item Number: 10155565
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: SSM 47797
Date Posted: Feb 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at vari
SEATS

RECORD_ID: 2221242
NHTSA Item Number: 10155571
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: SSM 47814
Date Posted: Feb 19, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/o
ELECTRICAL SYSTEM

RECORD_ID: 2221272
NHTSA Item Number: 10155573
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: SSM 47821
Date Posted: Feb 21, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
ELECTRICAL SYSTEM

RECORD_ID: 2221459
NHTSA Item Number: 10155575
Replacement Service Bulletin Number: N/A
Date Added: Apr 1, 2019
Bulletin Number: SSM 47824
Date Posted: Feb 22, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an err
ELECTRICAL SYSTEM

RECORD_ID: 2172664
NHTSA Item Number: 10153921
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47735
Date Posted: Jan 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 2172678
NHTSA Item Number: 10153921
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47735
Date Posted: Jan 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
EQUIPMENT

RECORD_ID: 2172700
NHTSA Item Number: 10153921
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47735
Date Posted: Jan 7, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER

RECORD_ID: 2172726
NHTSA Item Number: 10153923
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47738
Date Posted: Jan 9, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. To temporarily resolve the concern, the heated seat control switch may be cycled off and
EQUIPMENT

RECORD_ID: 2172803
NHTSA Item Number: 10153929
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: TSB 18-2358
Date Posted: Dec 17, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Explorer vehicles built on or before 13-Nov-2018 equipped with a 4G telematics control unit (TCU) modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. Follow the Service
EQUIPMENT

RECORD_ID: 2172844
NHTSA Item Number: 10153931
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: TSB 18-2361
Date Posted: Dec 4, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral mo
SEATS

RECORD_ID: 2172900
NHTSA Item Number: 10153931
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: TSB 18-2361
Date Posted: Dec 4, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral mo
ELECTRICAL SYSTEM

RECORD_ID: 2173295
NHTSA Item Number: 10153948
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47711
Date Posted: Dec 14, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the cu
EQUIPMENT

RECORD_ID: 2173612
NHTSA Item Number: 10153969
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47749
Date Posted: Jan 17, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimburs
ELECTRICAL SYSTEM

RECORD_ID: 2173667
NHTSA Item Number: 10153970
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47750
Date Posted: Jan 17, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

RECORD_ID: 2173699
NHTSA Item Number: 10153970
Replacement Service Bulletin Number: N/A
Date Added: Mar 4, 2019
Bulletin Number: SSM 47750
Date Posted: Jan 17, 2019
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seri
ELECTRICAL SYSTEM

RECORD_ID: 2152505
NHTSA Item Number: 10152464
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2019
Bulletin Number: SSM 47635
Date Posted: Nov 1, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before c
LATCHES/LOCKS/LINKAGES

RECORD_ID: 2152507
NHTSA Item Number: 10152465
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2019
Bulletin Number: SSM 47637
Date Posted: Nov 1, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misalignment between t
SEATS

RECORD_ID: 2152509
NHTSA Item Number: 10152465
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2019
Bulletin Number: SSM 47637
Date Posted: Nov 1, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misalignment between t
STEERING

RECORD_ID: 2152606
NHTSA Item Number: 10152466
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2019
Bulletin Number: SSM 47638
Date Posted: Nov 1, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outsi
STEERING: STEERING WHEEL/HANDLE BAR

RECORD_ID: 2152634
NHTSA Item Number: 10152466
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2019
Bulletin Number: SSM 47638
Date Posted: Nov 1, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STEERING: STEERING WHEEL/HANDLE BAR
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outsi
ENGINE AND ENGINE COOLING: ENGINE: GASOLINE: TURBO/SUPERCHARGER

RECORD_ID: 2152813
NHTSA Item Number: 10152473
Replacement Service Bulletin Number: N/A
Date Added: Jan 7, 2019
Bulletin Number: SSM 47662
Date Posted: Nov 14, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING: ENGINE: GASOLINE: TURBO/SUPERCHARGER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turboc
ELECTRICAL SYSTEM

RECORD_ID: 2089393
NHTSA Item Number: 10149757
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: SSM 47514
Date Posted: Sep 11, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic battery drain of appr
EQUIPMENT

RECORD_ID: 2089426
NHTSA Item Number: 10149766
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: SSM 47529
Date Posted: Sep 19, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2019 Police Interceptor Utility vehicles may have an illuminated MIL with ambient air temperature (AAT) sensor DTC P0073. During the installation of certain police accessories by non-Ford vehicle upfitters, wiring connector C134 may have been lef
EQUIPMENT

RECORD_ID: 2089433
NHTSA Item Number: 10149768
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: SSM 47533
Date Posted: Sep 20, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorer, Expedition, F150 excluding Raptor fleet vehicles equipped with a telematics control unit (TCU) may exhibit incomplete Ford Telematics service subscription activation, inability to remotely interface with a vehicle, and/or not receiving
ELECTRICAL SYSTEM

RECORD_ID: 2089493
NHTSA Item Number: 10149770
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: SSM 47538
Date Posted: Sep 21, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0
ELECTRICAL SYSTEM

RECORD_ID: 2089525
NHTSA Item Number: 10149777
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: SSM 47546
Date Posted: Sep 27, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. If replacing the DC/AC inverter does not resolve the concern, replac
POWER TRAIN

RECORD_ID: 2089531
NHTSA Item Number: 10149778
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: SSM 47547
Date Posted: Sep 27, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehicle performance
ELECTRICAL SYSTEM

RECORD_ID: 2089548
NHTSA Item Number: 10149782
Replacement Service Bulletin Number: N/A
Date Added: Dec 3, 2018
Bulletin Number: 18B25
Date Posted: Sep 13, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain
ELECTRICAL SYSTEM

RECORD_ID: 2067724
NHTSA Item Number: 10148722
Replacement Service Bulletin Number: N/A
Date Added: Nov 19, 2018
Bulletin Number: SSM 47570
Date Posted: Oct 5, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogram the heating,
EQUIPMENT: APPLIANCE: AIR CONDITIONER

RECORD_ID: 2067725
NHTSA Item Number: 10148722
Replacement Service Bulletin Number: N/A
Date Added: Nov 19, 2018
Bulletin Number: SSM 47570
Date Posted: Oct 5, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogram the heating,
EQUIPMENT

RECORD_ID: 2067953
NHTSA Item Number: 10148743
Replacement Service Bulletin Number: N/A
Date Added: Nov 19, 2018
Bulletin Number: 18B24
Date Posted: Oct 4, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacement
ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

RECORD_ID: 2067956
NHTSA Item Number: 10148743
Replacement Service Bulletin Number: N/A
Date Added: Nov 19, 2018
Bulletin Number: 18B24
Date Posted: Oct 4, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacement
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 2067957
NHTSA Item Number: 10148743
Replacement Service Bulletin Number: N/A
Date Added: Nov 19, 2018
Bulletin Number: 18B24
Date Posted: Oct 4, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacement
ENGINE

RECORD_ID: 1959084
NHTSA Item Number: 10144919
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: TSB 18-2255
Date Posted: Aug 23, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles e
ELECTRICAL SYSTEM

RECORD_ID: 1959151
NHTSA Item Number: 10144930
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47444
Date Posted: Aug 2, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respo
SERVICE BRAKES

RECORD_ID: 1959203
NHTSA Item Number: 10144933
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47450
Date Posted: Aug 7, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 F-Superduty/F-150/Explorer/Taurus/Flex/MKT vehicles built on 8-Mar-2018 and through 18-Jun-2018 may exhibit a soft brake pedal and/or long brake pedal travel. Bleed the brake system per Workshop Manual (WSM), Section 206-00. For claiming, use cau
EQUIPMENT

RECORD_ID: 1959208
NHTSA Item Number: 10144934
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47451
Date Posted: Aug 7, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorer vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing does not indicate a fault a
SERVICE BRAKES

RECORD_ID: 1959244
NHTSA Item Number: 10144938
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47466
Date Posted: Aug 14, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 F-Superduty/F-150/Explorer/Taurus/Flex/MKT/Fiesta vehicles built on 8-Mar-2018 and through 18-Jun-2018 may exhibit a soft brake pedal and/or long brake pedal travel. Bleed the brake system per Workshop Manual (WSM), Section 206-00. For claiming,
ELECTRICAL SYSTEM

RECORD_ID: 1959269
NHTSA Item Number: 10144946
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47488
Date Posted: Aug 23, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic battery drain of appr
STEERING

RECORD_ID: 1959299
NHTSA Item Number: 10144947
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47489
Date Posted: Aug 24, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before c
EQUIPMENT

RECORD_ID: 1959308
NHTSA Item Number: 10144948
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47495
Date Posted: Aug 29, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 F-Superduty/F-150/Explorer/Taurus/Flex/MKT/Expedition/Navigator vehicles built on 8-Mar-2018 and through 18-Jun-2018 may exhibit a soft brake pedal and/or long brake pedal travel. Bleed the brake system per Workshop Manual (WSM), Section 206-00.
EQUIPMENT

RECORD_ID: 1959312
NHTSA Item Number: 10144949
Replacement Service Bulletin Number: N/A
Date Added: Sep 24, 2018
Bulletin Number: SSM 47499
Date Posted: Aug 30, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorer and Escape vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing does not indicat
EQUIPMENT

RECORD_ID: 1947377
NHTSA Item Number: 10144206
Replacement Service Bulletin Number: N/A
Date Added: Sep 10, 2018
Bulletin Number: SSM 47408
Date Posted: Jul 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misalignment between t
SEATS

RECORD_ID: 1947379
NHTSA Item Number: 10144206
Replacement Service Bulletin Number: N/A
Date Added: Sep 10, 2018
Bulletin Number: SSM 47408
Date Posted: Jul 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misalignment between t
LATCHES/LOCKS/LINKAGES

RECORD_ID: 1947384
NHTSA Item Number: 10144206
Replacement Service Bulletin Number: N/A
Date Added: Sep 10, 2018
Bulletin Number: SSM 47408
Date Posted: Jul 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misalignment between t
SERVICE BRAKES, HYDRAULIC: ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

RECORD_ID: 1947394
NHTSA Item Number: 10144208
Replacement Service Bulletin Number: N/A
Date Added: Sep 10, 2018
Bulletin Number: SSM 47411
Date Posted: Jul 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: SERVICE BRAKES, HYDRAULIC: ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs) stored in the an
ELECTRICAL SYSTEM

RECORD_ID: 1947395
NHTSA Item Number: 10144208
Replacement Service Bulletin Number: N/A
Date Added: Sep 10, 2018
Bulletin Number: SSM 47411
Date Posted: Jul 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs) stored in the an
EQUIPMENT

RECORD_ID: 1930018
NHTSA Item Number: 10143081
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47336
Date Posted: Jun 6, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs) stored in the an
ENGINE

RECORD_ID: 1930133
NHTSA Item Number: 10143090
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47348
Date Posted: Jun 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has been released t
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 1930136
NHTSA Item Number: 10143090
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47348
Date Posted: Jun 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has been released t
EQUIPMENT

RECORD_ID: 1930137
NHTSA Item Number: 10143091
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47350
Date Posted: Jun 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police Mode > Remote Key
ELECTRICAL SYSTEM

RECORD_ID: 1930139
NHTSA Item Number: 10143091
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47350
Date Posted: Jun 12, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police Mode > Remote Key
EQUIPMENT

RECORD_ID: 1930333
NHTSA Item Number: 10143102
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47379
Date Posted: Jun 22, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at vers
ELECTRICAL SYSTEM

RECORD_ID: 1930345
NHTSA Item Number: 10143102
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47379
Date Posted: Jun 22, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at vers
EQUIPMENT

RECORD_ID: 1930415
NHTSA Item Number: 10143103
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47380
Date Posted: Jun 22, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After In
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 1930420
NHTSA Item Number: 10143103
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47380
Date Posted: Jun 22, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After In
ELECTRICAL SYSTEM

RECORD_ID: 1930421
NHTSA Item Number: 10143103
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47380
Date Posted: Jun 22, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After In
ELECTRICAL SYSTEM

RECORD_ID: 1930605
NHTSA Item Number: 10143108
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47393
Date Posted: Jun 29, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is turned to the run
EQUIPMENT

RECORD_ID: 1930606
NHTSA Item Number: 10143108
Replacement Service Bulletin Number: N/A
Date Added: Jul 23, 2018
Bulletin Number: SSM 47393
Date Posted: Jun 29, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is turned to the run
STRUCTURE

RECORD_ID: 1855032
NHTSA Item Number: 10140282
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: TSB17-2251
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Follow the Service Procedure steps to correct the condition.
POWER TRAIN

RECORD_ID: 1855042
NHTSA Item Number: 10140285
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: TSB18-2007
Date Posted: Jan 11, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Reprogram the PCM u
ELECTRICAL SYSTEM

RECORD_ID: 1855044
NHTSA Item Number: 10140285
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: TSB18-2007
Date Posted: Jan 11, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Reprogram the PCM u
POWER TRAIN: TRANSFER CASE (4-WHEEL DRIVE)

RECORD_ID: 1857718
NHTSA Item Number: 10140315
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: SSM 47000
Date Posted: Jan 8, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: TRANSFER CASE (4-WHEEL DRIVE)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continen
ENGINE

RECORD_ID: 1857734
NHTSA Item Number: 10140315
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: SSM 47000
Date Posted: Jan 8, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continen
ENGINE AND ENGINE COOLING: ENGINE: GASOLINE: TURBO/SUPERCHARGER

RECORD_ID: 1857790
NHTSA Item Number: 10140319
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: SSM 47005
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING: ENGINE: GASOLINE: TURBO/SUPERCHARGER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: 2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front roll restrictor. The
EQUIPMENT

RECORD_ID: 1857820
NHTSA Item Number: 10140323
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: SSM 47009
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Par
EQUIPMENT: ELECTRICAL

RECORD_ID: 1858060
NHTSA Item Number: 10140323
Replacement Service Bulletin Number: N/A
Date Added: Jun 11, 2018
Bulletin Number: SSM 47009
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Par
ELECTRICAL SYSTEM

RECORD_ID: 1748318
NHTSA Item Number: 10138483
Replacement Service Bulletin Number: N/A
Date Added: May 29, 2018
Bulletin Number: TSB17-2251
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Follow the Service Procedure steps to correct the condition.
POWER TRAIN

RECORD_ID: 1748327
NHTSA Item Number: 10138486
Replacement Service Bulletin Number: N/A
Date Added: May 29, 2018
Bulletin Number: TSB18-2007
Date Posted: Jan 11, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Reprogram the PCM u
ENGINE AND ENGINE COOLING

RECORD_ID: 1748390
NHTSA Item Number: 10138516
Replacement Service Bulletin Number: N/A
Date Added: May 29, 2018
Bulletin Number: SSM 47000
Date Posted: Jan 8, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continen
ENGINE AND ENGINE COOLING

RECORD_ID: 1748420
NHTSA Item Number: 10138520
Replacement Service Bulletin Number: N/A
Date Added: May 29, 2018
Bulletin Number: SSM 47005
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: 2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front roll restrictor. The
EQUIPMENT: ELECTRICAL

RECORD_ID: 1748719
NHTSA Item Number: 10138524
Replacement Service Bulletin Number: N/A
Date Added: May 29, 2018
Bulletin Number: SSM 47009
Date Posted: Jan 10, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Par
EXTERIOR LIGHTING: HEADLIGHTS

RECORD_ID: 1635847
NHTSA Item Number: 10137089
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47143
Date Posted: Mar 13, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EXTERIOR LIGHTING: HEADLIGHTS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: 2016-2018 Explorer signature lighting is standard equipment on XLT and higher level vehicles. Base model vehicles are not equipped with signature lighting and it is not an option. Base level vehicles without the LED lighting surrounding the headlamps are b
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 1635885
NHTSA Item Number: 10137098
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47163
Date Posted: Mar 15, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Explorer vehicles equipped with automatic temperature control and premium AM/FM/CD may exhibit a broken or missing temperature control switch. The driver and passenger switches are now available separately from the control head. Replacement
POWER TRAIN: AUTOMATIC TRANSMISSION

RECORD_ID: 1635948
NHTSA Item Number: 10137101
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47170
Date Posted: Mar 21, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting
EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

RECORD_ID: 1636017
NHTSA Item Number: 10137102
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47171
Date Posted: Mar 21, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions
TIRES: TREAD/BELT

RECORD_ID: 1636071
NHTSA Item Number: 10137109
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47195
Date Posted: Mar 29, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: TIRES: TREAD/BELT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. For customer satisfaction, Hankook is offering pro-rated tire replacement for vehicles with less than 36,000 Mil
EQUIPMENT

RECORD_ID: 1636334
NHTSA Item Number: 10137113
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47201
Date Posted: Mar 30, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only
EQUIPMENT: ELECTRICAL

RECORD_ID: 1636578
NHTSA Item Number: 10137127
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47219
Date Posted: Apr 6, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot
EQUIPMENT

RECORD_ID: 1636596
NHTSA Item Number: 10137130
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47229
Date Posted: Apr 11, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial nu
ELECTRICAL SYSTEM

RECORD_ID: 1636603
NHTSA Item Number: 10137130
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47229
Date Posted: Apr 11, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial nu
POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

RECORD_ID: 1636777
NHTSA Item Number: 10137143
Replacement Service Bulletin Number: N/A
Date Added: May 21, 2018
Bulletin Number: SSM 47257
Date Posted: Apr 23, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2018 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit an illuminated MIL with DTC P025A stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump driv
EXTERIOR LIGHTING: HEADLIGHTS

RECORD_ID: 1630621
NHTSA Item Number: 10136586
Replacement Service Bulletin Number: N/A
Date Added: May 14, 2018
Bulletin Number: SSM 47058
Date Posted: Feb 5, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EXTERIOR LIGHTING: HEADLIGHTS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Before attempting repairs, verify the frequency type using the Integrated Diagnostic S
ELECTRICAL SYSTEM: 12V/24V/48V BATTERY

RECORD_ID: 1630676
NHTSA Item Number: 10136592
Replacement Service Bulletin Number: N/A
Date Added: May 14, 2018
Bulletin Number: SSM 47070
Date Posted: Feb 9, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM: 12V/24V/48V BATTERY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before c
EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.

RECORD_ID: 1630737
NHTSA Item Number: 10136597
Replacement Service Bulletin Number: N/A
Date Added: May 14, 2018
Bulletin Number: SSM 47080
Date Posted: Feb 14, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts sh
EQUIPMENT: ELECTRICAL

RECORD_ID: 1630972
NHTSA Item Number: 10136611
Replacement Service Bulletin Number: N/A
Date Added: May 14, 2018
Bulletin Number: SSM 47100
Date Posted: Feb 21, 2018
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certai
ELECTRICAL SYSTEM

RECORD_ID: 1358253
NHTSA Item Number: 10127405
Replacement Service Bulletin Number: N/A
Date Added: Jan 29, 2018
Bulletin Number: SSM 46900
Date Posted: Nov 2, 2017
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integr
POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

RECORD_ID: 1358399
NHTSA Item Number: 10127405
Replacement Service Bulletin Number: N/A
Date Added: Jan 29, 2018
Bulletin Number: SSM 46900
Date Posted: Nov 2, 2017
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integr
TIRES

RECORD_ID: 1358595
NHTSA Item Number: 10127409
Replacement Service Bulletin Number: N/A
Date Added: Jan 29, 2018
Bulletin Number: SSM 46905
Date Posted: Nov 8, 2017
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical Service for possi
WHEELS

RECORD_ID: 1358602
NHTSA Item Number: 10127409
Replacement Service Bulletin Number: N/A
Date Added: Jan 29, 2018
Bulletin Number: SSM 46905
Date Posted: Nov 8, 2017
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical Service for possi
EQUIPMENT: ELECTRICAL

RECORD_ID: 1358673
NHTSA Item Number: 10127417
Replacement Service Bulletin Number: N/A
Date Added: Jan 29, 2018
Bulletin Number: SSM 46930
Date Posted: Nov 22, 2017
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial fo
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 1275273
NHTSA Item Number: 10125078
Replacement Service Bulletin Number: N/A
Date Added: Dec 14, 2017
Bulletin Number: SSM 46860
Date Posted: Oct 6, 2017
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: FORD
Model: EXPLORER
Year: 2018
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial fo

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