cust: blah blah blah explains problem
me: ok. well that's really gettting into more than we are able to support here.
cust: but I need this.
me: is the pc under warrent?
cust: it's not a computer problem.
me: actually it is AND it's a problem with the computer we don't support.
cust: but I pay you for this.
me: right. but we don't get in depth with problems like that.
cust: but this is something I need. I'm really upset and I'm going to cancel cause I can't use it.
me: but you just told me you can use it, just not when you try to do advanced type of setup.
cust: but I need it to do this.
me: but we don't get into that here. I'm sure you can get it setup and working but we don't offer support for that.
cust: I pay you $XX a month! you damn well better support it.
me: well we try to support as much as we reasonably can. that is an advanced setup that we don't support.
cust: ask someone else.
me: sure hold on.
......
me: sorry bout that. nobody else has any idea either, mainly because that's more advanced than we get into here.
cust: nobody knows how to do this?
me: well I'm sure someone else does but nobody here gets into the setup that in depth.
cust: well your guy was here and setup for the other system. Get this one working.
me: while the setup like that will work with our service. we don't support the setup of doing that.
cust: it worked before.
me: reguardless, it's not working now and needs to be looked at by someone who has experiance with this. I suggest either the mfgr of the computer or a local computer shop.
cust: it's nothing wrong with the computer it's just the setup.
me: but they also offer setup help at those places and that's what you need.
cust: but I pay YOU the money for this and need it.
me: I understand that but doing what your asking to do with this is more than we give tech support for.
cust: you should know this. it should be easy for you and you need to get someone on the line now that knows how to do this.
me: there is nobody here that can or will help with that setup. What your asking to do is beyond the normal setup and is considered an advanced setup that we do not help with.
cust: but I need it to do this. if it doesn't do this, what am I going to do?
me: I suggest contact the mfgr or a local computer shop.
cust: damnit, you people. I hate you all. This is a common thing and there's lots of people doing it!
me: I'm sure there are people doing it just fine, however we don't support setting it up. They either do it on their own or call the maker.
cust: well how did they setup theirs?
me: I don't know. that's not something we get into here.
cust: well you contact your guy that setup the other part and ask him. you have no clue what's what! you contact him and find out and I expect you to call me back tomorrow and tell me how to fix this.
me: I would be happy to contact him and ask for more help, but I will not promise that I will have a way to fix this for you. I need to remind you this is not something we support and cannot promise that I will be able to get it working for you.
cust: do it damnit. you will get this working.
me: I will try my best to get the info.
cust: I'll be working tomorrow and you'll see that you need to treat customers better!
me: I'm trying to do all I can to help you.
cust: you are not! you should know this.
me: it's not a normal setup, it's not something that we normally help setting up.
cust: well your going to change that after me. you will help people with this from now on.
me: Unless we get training on such setups and are instructed to from our boss's, we will continue to suggest contating the mfgr or a local pc shop to setup things like this.
cust: you'll see. this is not the end. you'll be doing all kinds of new things. you'll get this working just like I pay you to do.
me: I will try my best.
cust: you'll do it or else
*click*


:madfawk:

 

Bwahaha.

 

ahahaha, its like the dumb bond villian. "youll rue the day you crossed me"

 

hahaha....Clickwir might as well bring a tape recorder

 

LMFAO

 

:wtf:

he thinks his leading some kind of revolutionary movement. "After me, everyone will be getting this done. I will show you things you never thought you'd see before. I am The One!"

 

Customers of anything are retards.

 

:werd:
work would be so much fun if it weren't for the customers.

 

heres a funnier one:

I was stuck in Tech Support today at work and I get this call...

Me: Hello thank you for calling Cybertonpc Tech Support, How can I help you?

Him: Hi my name is blah blah blah and I'm having trouble with AOL right now.

Me: Ok sir, what seems to be the problem.

Him: Well when I try to log-on to AOL it keeps giving me this error message asking for a screen name and password.

Me: Okay (just to let him know i'm still there)

Him: Now I know my password, but what in the world is a screen name?

Me: Sir, well you have an email account with AOL right?

Him: Yes

Me: Type the first words of your email account without the @aol.com into the box that is marked screen name.

Him: Okay

Me: Then type your password in the box that says password and press the logon button or enter.

Him: Okay..... *waits a minute* Hey! It worked! You're teh man! Thank you! blah blah blah

Me: You're welcome and thankyou for calling CybertonPC Tech. *click*

 

um

that happens like 10 times a day.