Me: OK. It looks like we need to send out a technician to fix this problem sir. It's not something......
Customer: So can you send someone out to fix this problem.
Me: That is correct. I will need to schedule your service appointment for you. Would you like to do that now?
Cust: So can I get someone out here to fix this?
Me: Yes sir. I need to schedule the appointment for you. Please...
Cust: So what do I need to do now?

5 minutes later....

Me: The technician will call you 15 minutes ahead of time before he comes out. Please be sure to....
Cust: So is he going to call me?
Me: Yes sir. Our tech will call you before he comes out. Please make sure you pick up the phone when.....
Cust: So he will call me before he comes out. Not the day before?
Me: Yes sir. He will call you 15 minutes ahead of time before he.....
Cust: So he's going to call me on the same day, not the day before?

Yeah. It was pretty annoying. The idiot keeps on cutting me off only to repeat what I already told him twice already.....

 

my cable kept spazzing this morning whats the deal

 

:wtf: maybe it was a psychology experiment on what happens when you're a retard on the phone. :dunno:

 

time for a

 

I don't know....maybe I am a retard for sitting there and telling him everything twice instead of trying to confuse him? LOL

 

thanks again for talking me through the problem

 

Right...and you're so smart

 

That was you? You sound kinda :ghey:

and your voice was muffled....like you had something in your mouth....LOL :fawk:

 

bah it's your job to cater to retards though, right?

 

lammy i would say that type of customer is the majority, not the exception, at least in my experience.