shox.com ripped me off
#1
shox.com ripped me off
Back on 7-26 I ordered a pair of front Boge gas shocks for my 1989 Honda Civic wagon, Two weeks later they came but only one came and it was not the right shock. And the drop ship invoice only had a oty (1) shock listed I paid for two shocks and only got one. After closer inspection It was not even the right shock for my car. Now shox.com claimed over 3 weeks ago they would send a call tag a refund my money niether has yet to happen. IM really suprised as a few BMWCCA members turned me on to these guys I have yet to even get a response by phone or email or a call tag or my money back. Shox.com would not know what customer service is if it feel on their face and started to wiggle.
#3
chris is the devil
Join Date: Nov 2002
Location: so cal 951 + 760
Posts: 8,512
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i bought my stuff from Shox.com...
Got all my stuff in 4 days.... order was correct.... free shipping...
when i had the stuff installed.. the dumb ass people cut both my rear perches.... i called shox.com wanting to order replacements... to my suprise... they didnt charge me and they shipped them to me free...
i had a great experience....
Got all my stuff in 4 days.... order was correct.... free shipping...
when i had the stuff installed.. the dumb ass people cut both my rear perches.... i called shox.com wanting to order replacements... to my suprise... they didnt charge me and they shipped them to me free...
i had a great experience....
#5
Originally posted by Samson
i bought my stuff from Shox.com...
Got all my stuff in 4 days.... order was correct.... free shipping...
when i had the stuff installed.. the dumb ass people cut both my rear perches.... i called shox.com wanting to order replacements... to my suprise... they didnt charge me and they shipped them to me free...
i had a great experience....
i bought my stuff from Shox.com...
Got all my stuff in 4 days.... order was correct.... free shipping...
when i had the stuff installed.. the dumb ass people cut both my rear perches.... i called shox.com wanting to order replacements... to my suprise... they didnt charge me and they shipped them to me free...
i had a great experience....
They did send a call tag and my return was signed for back on October 1st, I still have yet to have my money refunded as of today.
#7
Originally posted by wagon89
Update: Well I got a letter back from the BBB Shox.com would not respond to request for information about the transaction. :madfawk: shox.com Still no refund
Update: Well I got a letter back from the BBB Shox.com would not respond to request for information about the transaction. :madfawk: shox.com Still no refund