Originally Posted by yellowbastard
insist on bringing in their home computers or ask me to come to their house and fix their issues? Just because I do this at work, doesn't mean I'm their own PC repair man. garrrrrrshhhhhhh!
I'm an IT manager, and I'm constantly asked the same thing. Keep everything strictly professional, and tell them you charge for your time. My house visits are worth $75 an hour plus 40¢ a mile round-trip.
That'll keep away the ones looking for a freebie. Those who are serious about it will pay your fee, and if it's for an initial setup of a new computer, you'll own their business, because they'll ask you every time they have a problem and you can charge them again.