Quote:
Originally Posted by matelot
this guy is full of shit
video my ass
fucking troll
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Wow, how things have degenerated here. I'd like to thank
matelot for all of his insightful prose. It's great to know there are people in the group that are really interested in sharing their experiences and contributing in a positive way
.
You know, I use this forum when trying to get other owner's opinions/observations and as a great technical resource. I've never posted before because I haven't done anything to the car yet, so I didn't have anything to contribute. I finally posted here to let others know of my terrible experiences with Acura of Pleasanton's Service Department - that was my only motivation. Nobody should be treated the way I was on a $30k car that's still under warranty. To be honest, I didn't think that my posting here was going to lead to the car being fixed; I really did originally intended to post the video to let others
see how I was treated. It's not often you get something like this on tape!
Anyway, I
DO have the video and what's important is that the
DEALERSHIP knows that I have it. They don't want me to post it, and for good reason. As it stands, I've got a lot more bargaining power with these guys if I don't post it. If the dealership doesn't make good on the repairs, they know what's going to happen; I'll have no qualms about posting it on YouTube if the Regional Service Manager (whom I'm now supposedly dealing with) gives me the same line of BS. So far it looks like they're going to make good, but we'll see.
I'm sorry that people in the group are disappointed that I haven't posted the video. If I was on the other side of the fence, I'd want to see it, too. But the truth is that I want my car fixed, and to be honest, that's a hell of a lot more important to me than providing entertainment or proof of my sincerity to members of the group - especially when they're so polite
. I guess I'll have to let my words speak to my sincerity. Think about it. If I was only out to cause the dealership trouble, I wouldn't be posting updates... I've already caused them a HEAP of trouble.
The thing is that this dealership really did treat me like crap, and they don't deserve the business. Maybe more important, other owners don't deserve to be treated the way I that I was. Even if they do make the repairs, I'm not going to be happy with this dealership, but at least I won't be pissed off every time I get into my TSX because it will be fixed. In any case, I still stand by my initial statement that this dealership's service department should be avoided. I certainly won't be going back there after this episode.
I'm sorry that you all will likely not get to see what I'm sure would be a very entertaining video, but the car isn't fixed yet, so I guess there's still hope. Frankly, I'm hoping they just fix my damn car so I can quit spending time on this.
As for Mr.
matelot - take a chill pill, dude. So far all you've done in this thread is slam me. If you spend the time to actually read what I've written, you'd see that I'm just trying to let others know of my experiences with this dealership. If you don't want to believe me, that's fine. It doesn't justify the name calling or the bad attitude.
To everyone else in the group - thanks again for your help!
